{"id":551910,"date":"2007-03-31T00:41:59","date_gmt":"2007-03-31T00:41:59","guid":{"rendered":"http:\/\/localhost:8888\/wordpress\/technology\/551910-telkom-defends-adsl-capping-claims.html"},"modified":"2007-03-31T00:41:59","modified_gmt":"2007-03-31T00:41:59","slug":"telkom-defends-adsl-capping-claims","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/technology\/551910-telkom-defends-adsl-capping-claims.html","title":{"rendered":"Telkom defends ADSL capping claims"},"content":{"rendered":"<p><font size=\"2\">At the last Telkom analyst day Steven Hayward, Managing Executive for Retail and Marketing, said that \u201cWe don\u2019t have a hard cap on it [ADSL], we have what we call a soft cap,\u201d. <\/font><\/p>\n<p><font size=\"2\">He further stated that \u201c\u2026in fact, we have not switched off any customers as long back as I can recall. So we don\u2019t switch them off.\u201d These claims did not go down well with consumers, many of whom have been capped while using Telkom\u2019s ADSL service.<\/font><\/p>\n<p><font size=\"2\">\u201cSo much disgusting Telkom spin and lies to comment on, it is hard to know where to start\u201d, \u201cObviously if you repeat a lie to yourself enough times you can believe anything is true\u201d and \u201cMy work has been hard capped a lot in the last couple of months. So hard, in fact that not even email is working,\u201d were some of the comments emanating from consumer circles. Clearly, Telkom\u2019s subscriber base is not happy. <\/font><\/p>\n<p><font size=\"2\"><strong>Hayward sticks by his claims<\/strong><\/font><\/p>\n<p><font size=\"2\">Hayward however sticks to the capping claims, saying that \u201cThere is nothing contradictory regarding previous statements on the issue of Telkom&#8217;s capping policy.\u201d <\/font><\/p>\n<p><font size=\"2\">\u201cTelkomInternet has not hard capped any subscriber at 3 GB or any of other the service thresholds. Instead, Telkom has always endeavoured to keep as many subscribers online (soft capping) for as long as possible, unless this interferes with the collective threshold,\u201d Hayward explains.<\/font><\/p>\n<p><font size=\"2\">\u201cIn short, therefore, TelkomInternet effects capping (soft capping) at overly high usage as this defeats the objective of sharing. The objective is to keep as many subscribers online for as long as possible as opposed to only a few subscribers,\u201d Hayward said.<\/font><\/p>\n<p><font size=\"2\">Hayward also pointed out that \u2018Importantly, since December 2006 TelkomInternet has been trialing restrictive access versus hard capping.\u2019 <\/font><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php?t=70866\">Comments<\/a><\/p>\n<p \/>\n","protected":false},"excerpt":{"rendered":"<p>A recent article questioned Telkom\u2019s claims that they do not have a hard cap with the accompanying assertion that they have not \u2018switched off any customers\u2019.  Telkom explains.<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-551910","post","type-post","status-publish","format-standard","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/551910"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=551910"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/551910\/revisions"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=551910"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=551910"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=551910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}