{"id":559774,"date":"2024-09-12T08:59:46","date_gmt":"2024-09-12T06:59:46","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=559774"},"modified":"2024-09-12T09:00:47","modified_gmt":"2024-09-12T07:00:47","slug":"vodacom-mtn-and-telkom-share-mybroadband-best-voice-network-in-south-africa-award","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/telecoms\/559774-vodacom-mtn-and-telkom-share-mybroadband-best-voice-network-in-south-africa-award.html","title":{"rendered":"Vodacom, MTN, and Telkom share MyBroadband Best Voice Network in South Africa award"},"content":{"rendered":"\n

Vodacom, Telkom, and MTN are joint winners of the MyBroadband Best Voice Network in South Africa award.<\/p>\n\n\n\n

This result was revealed in South Africa\u2019s largest-ever voice network quality testing project, conducted by MyBroadband Insights in partnership with Keysight distributor Coral-i<\/a><\/strong>.<\/p>\n\n\n\n

The testing used Keysight’s network testing platform, Nemo, a world-leading testing system used by operators and regulators globally.<\/p>\n\n\n\n

The project assessed the mobile voice network performance of Vodacom, MTN, Cell C, and Telkom across the country.<\/p>\n\n\n\n

It tracked key performance indicators such as Call Setup Success Ratio (CSSR), Dropped Call Ratio (DCR), Call Setup Time (CST), and Speech Quality Mean Opinion Score (MOS).<\/p>\n\n\n\n

Between 15 May and 4 July, MyBroadband Insights covered over 10,000 kilometres, made over 38,000 calls, and recorded over 633 hours of call data.<\/p>\n\n\n\n

The testing evaluated the performance of the voice networks in all of South Africa’s large cities, secondary cities, and smaller towns.<\/p>\n\n\n\n

MyBroadband also conducted testing while travelling on South Africa’s major roads, including the N1, N2, N3, and other highways.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

This setup includes an originating and terminating station, each consisting of four Android devices running custom firmware to enable more in-depth measurement of network KPIs.<\/p>\n\n\n\n

The terminating setup is placed in an office with good signal quality on all four mobile networks supporting voice calls \u2014 Vodacom, MTN, Telkom, and Cell C.<\/p>\n\n\n\n

The office has backup power to ensure these devices are always available and will not be disrupted by unexpected power outages.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The results were collated according to the globally recognized European Telecommunications Standards Institute (ETSI) specifications.<\/p>\n\n\n\n

Vodacom, Telkom, and MTN all performed exceptionally well, earning the title of joint winners for the best voice network in South Africa.<\/p>\n\n\n\n

Each of these three networks excelled in different areas of the tests:<\/p>\n\n\n\n

    \n
  • Vodacom<\/strong> recorded the fastest average call setup time at only 1.51 seconds.<\/li>\n\n\n\n
  • Telkom<\/strong> achieved the highest speech quality MOS of 4.3.<\/li>\n\n\n\n
  • MTN<\/strong> had the fewest dropped calls, with a rate of just 1.12%.<\/li>\n<\/ul>\n\n\n\n

    Cell C finished in last place and had the worst performance in all but one category.<\/p>\n\n\n\n

    The table below provides an overview of the voice network quality for Vodacom, Telkom, MTN, and Cell C in South Africa:<\/p>\n\n\n\n

    Network Operator<\/strong><\/td>Call Setup Time<\/strong><\/td>Call Setup Success Ratio<\/strong><\/td>Dropped Call Ratio<\/strong><\/td>Speech Quality MOS<\/strong><\/td>Overall Score<\/strong><\/td><\/tr>
    Vodacom *<\/strong><\/td>1.51s<\/strong><\/td>99.01%<\/strong><\/td>1.38%<\/td>4.03<\/td>83<\/strong><\/td><\/tr>
    Telkom *<\/strong><\/td>2.56s<\/td>98.68%<\/td>1.66%<\/td>4.30<\/strong><\/td>83<\/strong><\/td><\/tr>
    MTN *<\/strong><\/td>1.91s<\/td>99.00%<\/strong><\/td>1.12%<\/strong><\/td>4.01<\/td>83<\/strong><\/td><\/tr>
    Cell C<\/strong><\/td>8.93s<\/td>97.85%<\/td>2.18%<\/td>4.15<\/td>62<\/strong><\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n

    * joint winners<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

    Vodacom, MTN, and Telkom excelled in different areas and share the MyBroadband Best Voice Network in South Africa award.<\/p>\n","protected":false},"author":23,"featured_media":559783,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14,3],"tags":[355,85131,85997,85181,42,109,41,96976,96977],"class_list":["post-559774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","category-telecoms","tag-cell-c","tag-coral-i","tag-european-telecommunications-standards-institute-etsi","tag-keysight-nemo","tag-mtn","tag-telkom","tag-vodacom","tag-voice-network","tag-voice-quality"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/559774"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=559774"}],"version-history":[{"count":6,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/559774\/revisions"}],"predecessor-version":[{"id":560137,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/559774\/revisions\/560137"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/559783"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=559774"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=559774"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=559774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}