Problems on the Telkom-SAIX network caused frustration for many Internet users on Wednesday. The problems started shortly after 14:00 and was still partly unresolved by the time of publication (17:00).<\/p>\n
SAIX-Verizon peering problems<\/strong><\/p>\n According to Hetzner peering problems between Verizon Business and SAIX were causing high latency and packet loss on services hosted on the Johannesburg Verizon Business network. A Hetzner network notice indicated that all Johannesburg traffic was being routed via Cape Town.<\/p>\n The Verizon and SAIX engineers were attending to the problem, but no time frame for resolving this problem was available by the time of publication.<\/p>\n Telkom confirmed that a fibre cable break, caused by contractors doing work for another entity, is to blame for the network disruption.<\/p>\n Vodacom problems<\/strong><\/p>\n According to reports from some Vodacom HSDPA subscribers they were also experiencing problems accessing some websites and online services. Some users have also reported problems connecting to the Vodacom 3G\/HSDPA service.<\/p>\n "For the past 2 hours we’ve been experiencing a failure of transmission services in some areas of Gauteng, which has had a negative impact predominantly on our data network affecting internet access, and some impact on other voice and data services," said Vodacom’s Dot Field.<\/p>\n "Our transmission network provider, Telkom, has been able to re-route some traffic, however subscribers could still experience a degraded service until the Telkom transmission network is fully restored.”<\/p>\n