{"id":591456,"date":"2025-04-16T13:04:43","date_gmt":"2025-04-16T11:04:43","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=591456"},"modified":"2025-04-16T13:04:49","modified_gmt":"2025-04-16T11:04:49","slug":"south-africas-best-fibre-network-operator","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/fibre\/591456-south-africas-best-fibre-network-operator.html","title":{"rendered":"South Africa’s best fibre network operator"},"content":{"rendered":"\n

A MyBroadband analysis has shown that Openserve is the best fibre network operator (FNO) in South Africa, followed by Vumatel and Zoom Fibre.<\/p>\n\n\n\n

These results are based on over 8,000 tests performed on the MyBroadband Speed Test website<\/a> between 1 January and 31 March 2025.<\/p>\n\n\n\n

For these tests, users specified their FNO and advertised connection speeds, and rated their connection out of five.<\/p>\n\n\n\n

MyBroadband then used this data to calculate user satisfaction for the different fibre network operators.<\/p>\n\n\n\n

Ranking FNOs is not simple, as many standard metrics \u2014 such as the average download and upload speed \u2014 depend more on the package a user selects from their Internet service provider (ISP) than on the performance of their FNO.<\/p>\n\n\n\n

MyBroadband has developed a thorough scoring algorithm that accounts for all of these variables to determine the best FNO from these results.<\/p>\n\n\n\n

The FNOs are scored in five different categories:<\/p>\n\n\n\n

    \n
  1. Download Score<\/strong> \u2013 How close the average user speed test comes to the advertised download speed for their fibre connection.<\/li>\n\n\n\n
  2. Upload Score<\/strong> \u2013 How close the average user speed test comes to the advertised upload speed for their fibre connection.<\/li>\n\n\n\n
  3. Latency Score<\/strong> \u2013 How often user speed test results have acceptable latencies.<\/li>\n\n\n\n
  4. Jitter Score<\/strong> \u2013 Calculated from the percentage of speed test results with acceptable jitter values.<\/li>\n\n\n\n
  5. User Score<\/strong> \u2013 Users on the MyBroadband Speedtest platform can rate their connection from 1 to 5.<\/li>\n<\/ol>\n\n\n\n

    These metrics are all combined into an overall score to determine the best fibre network operator.<\/p>\n\n\n\n

    MyBroadband only considers the scores of the largest FNOs in South Africa in its ratings.<\/p>\n\n\n\n

    Openserve in the top spot<\/h2>\n\n\n\n

    Openserve took the top spot in the Q1 2025 rankings.<\/p>\n\n\n\n

    It had the best actual download speeds compared to advertised speeds and was also the best-rated FNO by its consumers.<\/p>\n\n\n\n

    Openserve also maintained above-average scores in the other categories, resulting in an overall score ahead of the pack.<\/p>\n\n\n\n

    Openserve is the second biggest FNO in South Africa by homes passed and connected, surpassed only by Vumatel.<\/p>\n\n\n\n

    Achieving consistently good scores and the highest rating from the large customer base is a testament to the quality and reliability of the Openserve fibre network.<\/p>\n\n\n\n

    Vumatel achieved second place and had the best average latencies.<\/p>\n\n\n\n

    Zoom Fibre had the best upload speeds compared to what was advertised and achieved third place in the final score.<\/p>\n\n\n\n

    Octotel connections had the least average jitter out of the tested FNOs.<\/p>\n\n\n\n

    South Africa’s top FNOs<\/h2>\n\n\n\n

    The following table ranks South Africa’s major FNOs in the first quarter of 2025 based on MyBroadband speed test data.<\/p>\n\n\n\n

    FNO<\/strong><\/th>Download Score<\/strong><\/th>Upload Score<\/strong><\/th>Latency Score<\/strong><\/th>Jitter Score<\/strong><\/th>Vote Score<\/strong><\/th>Overall Score<\/strong><\/th><\/tr><\/thead>
    Openserve<\/strong><\/td>38.66<\/td>58.02<\/td>80.00<\/td>86.45<\/td>72.51<\/td>61.38<\/strong><\/td><\/tr>
    Vumatel<\/strong><\/td>36.22<\/td>60.50<\/td>88.05<\/td>88.53<\/td>63.03<\/td>60.82<\/strong><\/td><\/tr>
    Zoom Fibre<\/strong><\/td>31.09<\/td>62.34<\/td>85.29<\/td>86.51<\/td>61.82<\/td>58.30<\/strong><\/td><\/tr>
    Octotel<\/strong><\/td>27.88<\/td>58.99<\/td>87.97<\/td>91.65<\/td>63.53<\/td>58.07<\/strong><\/td><\/tr>
    Evotel<\/strong><\/td>32.49<\/td>57.88<\/td>79.34<\/td>88.89<\/td>65.00<\/td>57.81<\/strong><\/td><\/tr>
    Metrofibre<\/strong><\/td>28.83<\/td>56.65<\/td>82.28<\/td>89.08<\/td>68.57<\/td>57.67<\/strong><\/td><\/tr>
    Frogfoot<\/strong><\/td>22.21<\/td>54.10<\/td>82.59<\/td>87.76<\/td>61.13<\/td>53.41<\/strong><\/td><\/tr>
    Herotel<\/strong><\/td>34.51<\/td>56.58<\/td>68.36<\/td>79.59<\/td>55.11<\/td>53.22<\/strong><\/td><\/tr>
    Vodacom<\/strong><\/td>34.56<\/td>50.77<\/td>64.52<\/td>78.11<\/td>56.06<\/td>51.64<\/strong><\/td><\/tr>
    Other<\/strong><\/td>29.26<\/td>47.97<\/td>63.93<\/td>77.00<\/td>62.00<\/td>50.32<\/strong><\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"

    Openserve is the best fibre network operator in South Africa, according to research by MyBroadband.<\/p>\n","protected":false},"author":23,"featured_media":482853,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28470],"tags":[78552,33386,25299,78968],"class_list":["post-591456","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fibre","tag-fibre-network-operator-fno","tag-openserve","tag-vumatel","tag-zoom-fibre"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/591456"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=591456"}],"version-history":[{"count":3,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/591456\/revisions"}],"predecessor-version":[{"id":591641,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/591456\/revisions\/591641"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/482853"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=591456"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=591456"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=591456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}