{"id":59545,"date":"2012-09-11T09:59:54","date_gmt":"2012-09-11T07:59:54","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=59545"},"modified":"2012-09-11T10:03:14","modified_gmt":"2012-09-11T08:03:14","slug":"blackberry-problems-strike-again","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/59545-blackberry-problems-strike-again.html","title":{"rendered":"BlackBerry problems strike again"},"content":{"rendered":"

Numerous South African BlackBerry users have complained about network problems on Monday 10 September 2012, and Tuesday 11 September 2012, but the company is mum on the issue.<\/p>\n

Some reports suggest that the problems were related to EMEA BlackBerry network issues, and were isolated to some pockets of BlackBerry users in the Middle East and Africa. However, this could not be confirmed.<\/p>\n

MyBroadband\u2019s forums had numerous complaints about BlackBerry Internet Service (BIS) problems yesterday and today.<\/p>\n

Comments like \u201cMy Vodacom BIS Service has been down from about 1AM this morning. Fortunately, I’m picking up my new cell phone (never again BlackBerry), this morning\u201d and \u201cGuess what? Lost my BIS again this morning!\u201d.<\/p>\n

BlackBerry South Africa\u2019s Facebook page also contained comments from local BlackBerry users about the BIS downtime.<\/p>\n

\u201cAgain blackberry internet services not working! Is there a problem somewhere please help,\u201d said Mario Davy, a BlackBerry user.<\/p>\n

Another BlackBerry user, Morn\u00e9 Laubscher, was less diplomatic: \u201cHey f***tards whatsup with BIS?…I’m paying for a service I’m not getting! Get your act together man!\u201d.<\/p>\n

\"Alexandra<\/a>

Alexandra Zagury<\/p><\/div>\n

Research in Motion (RIM) South Africa head Alexandra Zagury previously promised that the company will improve communication in the event of network problems, but to date the company has not said anything about the downtime.<\/p>\n

RIM South Africa also did not respond to media questions about the problems experienced by BlackBerry users in the country.<\/p>\n

Vodacom confirmed the problems, saying that RIM appears to have had a systems issue that affected a relatively small portion of their customer base.<\/p>\n

“Services have now been restored,” said Vodacom. \u201cWe apologise to any customers impacted by this issue and have requested an investigation.”<\/p>\n

Cell C also confirmed that they were experiencing problems on their network as one of their international transmission links failed. \u201cAll traffic is routed over a back-up link. We are working with our partners to restore service,\u201d the company said.<\/p>\n

Related articles<\/strong><\/p>\n

RIM SA mum on BlackBerry outage<\/strong><\/a><\/p>\n

BlackBerry outage strikes again<\/strong><\/a><\/p>\n

Slow BlackBerry Internet?<\/strong><\/a><\/p>\n

BlackBerry Internet Service problems<\/strong><\/a><\/p>\n

BlackBerry takes a beating online<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Numerous South African BlackBerry users are complaining about network downtime, but the company is mum on the issue<\/p>\n","protected":false},"author":2,"featured_media":35830,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[13849,97,35,99,41],"class_list":["post-59545","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-alexandra-zagury","tag-blackberry","tag-headline","tag-rim","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/59545"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=59545"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/59545\/revisions"}],"predecessor-version":[{"id":59549,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/59545\/revisions\/59549"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/35830"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=59545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=59545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=59545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}