lost R48,000<\/a> through the scam.<\/p>\n\n\n\nIn September 2024, Mjoli received a call from a woman claiming to be a DStv employee. She offered to help him claim his DStv Rewards.<\/p>\n\n\n\n
While DStv does offer an extensive rewards programme, subscribers can only access their rewards through the MyDStv app.<\/p>\n\n\n\n
Mjoli said the caller kept him on the phone for around 10 minutes. In that time, she coerced him to click on an image link, read out a PIN sent to him, and open his selfie camera.<\/p>\n\n\n\n
At this point, his phone froze, and when he could access it again, he noticed that R48,000 had been withdrawn from his account.<\/p>\n\n\n\n
Most of the funds were taken from credit facilities, putting him in a position where he owed the bank money.<\/p>\n\n\n\n
Capitec reimbursed his losses in full. However, it was noted that the scammer had never accessed his banking app directly.<\/p>\n\n\n\n
It said Mjoli may have unwittingly installed malware onto his device, probably through a malicious app posing as an official DStv platform.<\/p>\n\n\n\n
The malicious software likely enabled the scammer to intercept communications sent to Mjoli’s phone, including one-time PINs.<\/p>\n\n\n\n
MultiChoice told MyBroadband that it was aware of fraudsters posing as DStv to offer fake rewards in exchange for personal details.<\/p>\n\n\n\n
“Typically, they direct customers to fraudulent links, asking for sensitive information like banking codes,” it said.<\/p>\n\n\n\n
“MultiChoice will never request passwords, payment details, or ask customers to click on links over the phone or via SMS.”<\/p>\n\n\n\n
It urged customers to be wary before clicking on strange links, emphasising that DStv Rewards are only accessible through the MyDStv app.<\/p>\n","protected":false},"excerpt":{"rendered":"
DStv has warned of the various tactics scammers are using to steal personal information and money from its customers.<\/p>\n","protected":false},"author":341076,"featured_media":441746,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[85,100003,90452,801,475,417,20901],"class_list":["post-596364","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadcasting","tag-dstv","tag-dstv-scam","tag-malicious-actors","tag-malware","tag-multichoice","tag-phishing","tag-scammers"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/596364"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341076"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=596364"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/596364\/revisions"}],"predecessor-version":[{"id":596584,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/596364\/revisions\/596584"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/441746"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=596364"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=596364"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=596364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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<\/figure>\n\n\n\n