{"id":596395,"date":"2025-05-27T14:52:25","date_gmt":"2025-05-27T12:52:25","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=596395"},"modified":"2025-05-27T14:52:29","modified_gmt":"2025-05-27T12:52:29","slug":"aheeva-flex-un-ccaas-all-the-functionality-zero-complexity","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/industrynews\/596395-aheeva-flex-un-ccaas-all-the-functionality-zero-complexity.html","title":{"rendered":"Aheeva Flex Un-CCaaS \u2013 All the functionality, zero complexity"},"content":{"rendered":"\n<p>Conventional CCaaS projects often feel like enterprise marathons, with long scoping, rigid licences, and endless integrations.<\/p>\n\n\n\n<p>Aheeva Flex Un-CCaaS turns that model upside-down.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"mailto:gert.swart@aheeva.com\" target=\"_blank\" rel=\"noreferrer noopener\">Contact Gert Swart at\u00a0gert.swart@aheeva.com\u00a0to learn more or book a personalised demo of Aheeva Flex.<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Enjoy the same enterprise muscle, but with the speed, simplicity and choice that local businesses demand.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Flexible deployment<\/h2>\n\n\n\n<p>Whether you run 20 agents in one office or 2,000 across the country, Aheeva Flex adapts instantly:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Flex Cloud<\/strong>\u00a0\u2013 Fully hosted in local POPs for low-latency voice.<\/li>\n\n\n\n<li><strong>Flex Edge<\/strong>\u00a0\u2013 Keep calls on-site while routing digital channels in the cloud.<\/li>\n\n\n\n<li><strong>Flex Private<\/strong>\u00a0\u2013 Self-host on your own infrastructure with full admin control.<\/li>\n<\/ul>\n\n\n\n<p>With Aheeva Flex, you can scope on Monday, go live by Friday, and re-platform only if you choose.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">License freedom that grows with you<\/h2>\n\n\n\n<p>Aheeva Flex also offers different licensing models depending on your preferences:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Subscription<\/strong>\u00a0\u2013 Predictable monthly OPEX per concurrent or named user.<\/li>\n\n\n\n<li><strong>Perpetual + maintenance<\/strong>\u00a0\u2013 Upfront CAPEX, slim support fee thereafter.<\/li>\n\n\n\n<li><strong>On-demand<\/strong>\u00a0\u2013 Pay for concurrent agents per day for pilots or seasonal peaks.<\/li>\n<\/ul>\n\n\n\n<p>Mix-and-match across teams or regions without penalties.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">AI on your terms<\/h2>\n\n\n\n<p>AI is the future, and Aheeva Flex lets you leverage this innovative technology in several ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Real-time or batch transcription with sentiment and intent analysis<strong>.<\/strong><\/li>\n\n\n\n<li>Automatic interaction summaries linked to the full customer journey.<\/li>\n\n\n\n<li>Leverage an open AI framework and plug in your preferred LLMs or analytics engines to extend routing, coaching, or reporting without lock-in.<\/li>\n<\/ul>\n\n\n\n<p>Bring your own AI services, meet compliance requirements, and innovate at your own pace.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ready to break up with old-school CCaaS?<\/h2>\n\n\n\n<p>Get the first month free with zero implementation cost &#8211; offer ends 30 June 2025.<\/p>\n\n\n\n<p>To learn more, watch our Overview Video below:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Aheeva Overview   EN\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/k3kkX90S9g0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><a href=\"mailto:gert.swart@aheeva.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Contact Gert Swart at\u00a0gert.swart@aheeva.com\u00a0to book a personalised demo.<\/strong><\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For a limited time, launch Aheeva Flex with the first month completely free and zero implementation cost \u2014 offer valid until 30 June 2025.<\/p>\n","protected":false},"author":341030,"featured_media":596396,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28937],"tags":[99025,100005],"class_list":["post-596395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industrynews","tag-aheeva","tag-ccaas"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/596395"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341030"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=596395"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/596395\/revisions"}],"predecessor-version":[{"id":596397,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/596395\/revisions\/596397"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/596396"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=596395"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=596395"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=596395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}