{"id":632966,"date":"2026-03-12T08:59:37","date_gmt":"2026-03-12T06:59:37","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=632966"},"modified":"2026-03-12T09:00:27","modified_gmt":"2026-03-12T07:00:27","slug":"multichoices-multi-billion-rand-hold-my-beer-blunder","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/broadcasting\/632966-multichoices-multi-billion-rand-hold-my-beer-blunder.html","title":{"rendered":"MultiChoice&#8217;s multi-billion-rand &#8220;hold my beer&#8221; blunder"},"content":{"rendered":"\n<p>MultiChoice&#8217;s decision to bet the farm on Showmax and pin the company&#8217;s hopes on the streaming service was misguided and ill-informed.<\/p>\n\n\n\n<p>On 11 March 2026, MultiChoice&#8217;s new owner, Canal+, released its annual financial results for the year that ended on 31 December 2025.<\/p>\n\n\n\n<p>The company described MultiChoice&#8217;s performance in 2025 as challenging, with subscriber and revenue declines.<\/p>\n\n\n\n<p>The DStv subscriber base decreased from 14.9 million to 14.4 million, revenues decreased by 6%, and adjusted EBIT fell by 14%.<\/p>\n\n\n\n<p>The Canal+ share price plummeted by 19.53% following the results, which showed the impact of MultiChoice&#8217;s poor results on the company.<\/p>\n\n\n\n<p>This is a far cry from MultiChoice&#8217;s promise of several strategic areas where they saw strong prospects and future growth potential less than a year ago.<\/p>\n\n\n\n<p>It said there were several specific positive trends and strategic shifts that they believe bode well for the future.<\/p>\n\n\n\n<p>MultiChoice said the rate of decline in DStv subscribers had slowed, which it attributed to its retention initiatives beginning to stabilise the core of the business.<\/p>\n\n\n\n<p>Management highlighted that their NextGen DStv products were seeing strong adoption by the existing base.<\/p>\n\n\n\n<p>This included DStv Stream revenue growing by 48%, DStv Internet subscriber growth of 45%, and the DStv Rewards loyalty program growing to 2.5 million active members.<\/p>\n\n\n\n<p>It also justified the big Showmax investment, saying that active paying subscribers grew by 44% year-on-year and that it gained significant regional market share.<\/p>\n\n\n\n<p>However, the latest Canal+ results and the market reaction showed that these green shoots were mostly bluster.<\/p>\n\n\n\n<p>MultiChoice remains in deep trouble, and it will need a lot of work to turn the company around and make it a prosperous enterprise.<\/p>\n\n\n\n<p>Canal+ has launched a turnaround plan to fix MultiChoice, which includes a \u20ac100 million investment launching in 2026 to reignite subscriber growth.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Showmax blunder<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2024\/10\/Showmax-with-DStv-Internet-bundle.jpg\" alt=\"\" class=\"wp-image-566845\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2024\/10\/Showmax-with-DStv-Internet-bundle.jpg 1200w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2024\/10\/Showmax-with-DStv-Internet-bundle-600x338.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2024\/10\/Showmax-with-DStv-Internet-bundle-768x432.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p>One of the biggest reasons for MultiChoice&#8217;s financial misery is its misguided strategy to pin its hopes on Showmax for future growth and profits.<\/p>\n\n\n\n<p>Former MultiChoice CEO Calvo Mawela regularly told the market that Showmax was the company&#8217;s future growth engine.<\/p>\n\n\n\n<p>Mawela and other executives were highly bullish on Showmax, pitching it as the key to the group&#8217;s survival as traditional satellite TV plateaued.<\/p>\n\n\n\n<p>He said Africa was the final frontier for streaming and said that Showmax would lead the race to dominate the continent with local content.<\/p>\n\n\n\n<p>MultiChoice projected that Showmax would reach $1 billion in annual revenue by 2028 and target 16 million active subscribers.<\/p>\n\n\n\n<p>It is also believed that Showmax would help it reach a combined subscriber base of 50 million users by 2028.<\/p>\n\n\n\n<p>To achieve this goal, it sold a 30% stake in Showmax to Comcast in 2023 and relaunched Showmax 2.0 in early 2024 using the Peacock technology platform.<\/p>\n\n\n\n<p>The broadcaster pumped billions into the streaming platform and incurred heavy losses in its attempt to gain market share.<\/p>\n\n\n\n<p>MultiChoice described the heavy losses as a peak investment cycle that would eventually lead to a break-even point by 2027.<\/p>\n\n\n\n<p>However, the tremendous Showmax subscriber growth projected by the management team never materialised.<\/p>\n\n\n\n<p>Its trading loss increased from R1.2 billion in 2023 to R2.6 billion in 2024 and R4.9 billion in 2025.<\/p>\n\n\n\n<p>On March 5, 2026, MultiChoice and Canal+ announced they would phase out and discontinue Showmax.<\/p>\n\n\n\n<p>Management cited substantial annual losses that had become unsustainable as the reason for pulling the plug on the streaming service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Highly predictable outcome<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2024\/07\/TV-screen-with-Netflix-Disney-Showmax-Amazon-Prime-Video-and-Apple-TV-800x450.jpg\" alt=\"\" class=\"wp-image-552883\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2024\/07\/TV-screen-with-Netflix-Disney-Showmax-Amazon-Prime-Video-and-Apple-TV-800x450.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2024\/07\/TV-screen-with-Netflix-Disney-Showmax-Amazon-Prime-Video-and-Apple-TV-600x338.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2024\/07\/TV-screen-with-Netflix-Disney-Showmax-Amazon-Prime-Video-and-Apple-TV-768x432.jpg 768w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2024\/07\/TV-screen-with-Netflix-Disney-Showmax-Amazon-Prime-Video-and-Apple-TV.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>What is most surprising about MultiChoice&#8217;s Showmax blunder is that it was a predictable journey. Success was the unlikely outcome.<\/p>\n\n\n\n<p>MultiChoice&#8217;s ambitious plans to create a profitable streaming service through J-curve growth and $1 billion in revenue were always unrealistic.<\/p>\n\n\n\n<p>Many other streaming services have tried and failed. This includes CNN+, which was shut down one month after launch because of poor performance.<\/p>\n\n\n\n<p>Even large streaming providers like Disney+, Warner Bros., Discovery, and HBO Max struggle to turn a profit.<\/p>\n\n\n\n<p>However, the best examples come right here from South Africa. Numerous top companies launched streaming services, and they all failed.<\/p>\n\n\n\n<p>MTN launched a streaming service, called FrontRow (Vu), in December 2014. It shut down in May 2017 due to a lack of demand.<\/p>\n\n\n\n<p>Cell C launched its entertainment platform, Black, in November 2017, but pulled the plug on the service in November 2019.<\/p>\n\n\n\n<p>Vodacom launched its streaming service Video Play in August 2015. It discontinued the service in June 2022.<\/p>\n\n\n\n<p>Telkom launched TelkomONE in November 2020, offering a range of free content, including SABC channels and news, as well as paid-for movies and TV shows.<\/p>\n\n\n\n<p>It canned the project within two years and handed over its platform to the South African Broadcasting Corporation (SABC) on 17 November 2022.<\/p>\n\n\n\n<p>There were also many other failures, including the Altech Node, Times Media Group&#8217;s Vidi, OnTapTV, and Econet&#8217;s Kwes\u00e9 Play.<\/p>\n\n\n\n<p>Considering the tremendous global competition and graveyard of local services, it is difficult to understand why MultiChoice thought Showmax would be successful.<\/p>\n\n\n\n<p>It looks like a case of the management team saying &#8220;hold my beer&#8221;, thinking they would prove everyone else was not competent and that they would show them the way.<\/p>\n\n\n\n<p>Unsurprisingly, Showmax went the same way as all the other video streaming services in South Africa that failed.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><div class=\"table-responsive\"><table class=\"table\" class=\"has-fixed-layout\"><tbody><tr><td><strong>Service<\/strong><\/td><td><strong>Operator<\/strong><\/td><td><strong>Launched<\/strong><\/td><td><strong>Closed Down<\/strong><\/td><\/tr><tr><td>Node<\/td><td>Altech<\/td><td>September 2014<\/td><td>September 2015<\/td><\/tr><tr><td>Vu<\/td><td>MTN<\/td><td>December 2014<\/td><td>May 2017<\/td><\/tr><tr><td>Kwes\u00e9 Play<\/td><td>Econet<\/td><td>September 2017<\/td><td>August 2019<\/td><\/tr><tr><td>Black<\/td><td>Cell C<\/td><td>November 2017<\/td><td>November 2019<\/td><\/tr><tr><td>Video Play<\/td><td>Vodacom<\/td><td>August 2015<\/td><td>June 2022<\/td><\/tr><tr><td>TelkomONE<\/td><td>Telkom<\/td><td>November 2020<\/td><td>November 2022<\/td><\/tr><tr><td>Showmax<\/td><td>MultiChoice<\/td><td>August 2015<\/td><td>Soon<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>MultiChoice\u2019s decision to bet the farm on Showmax and pin the company&#8217;s hopes on the streaming service was misguided and ill-informed.<\/p>\n","protected":false},"author":23,"featured_media":569667,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[24],"tags":[1295,21383,355,85,42,475,34409,32140,109,41],"class_list":["post-632966","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadcasting","tag-altech","tag-canal","tag-cell-c","tag-dstv","tag-mtn","tag-multichoice","tag-ontaptv","tag-showmax","tag-telkom","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/632966"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=632966"}],"version-history":[{"count":3,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/632966\/revisions"}],"predecessor-version":[{"id":632980,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/632966\/revisions\/632980"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/569667"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=632966"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=632966"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=632966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}