Standard Bank has denied claims made in a viral series of social media videos that it defrauded and intimidated a former customer and her daughter. <\/p>\n\n\n\n
On Thursday, the banking group said that it had noted a series of social media videos published by academic Dr Anele Mngadi Hammond relating to a historic vehicle finance matter concluded in 2018.<\/p>\n\n\n\n
In the videos, Hammond makes serious allegations that Standard Bank authorised criminal activity, including fraud. <\/p>\n\n\n\n
In one of the videos, she alleges the bank hired gunmen to intimidate her and her daughter.<\/p>\n\n\n\n
“Standard Bank in the ordinary course of its collections processes, engages with debtors to explore various mechanisms to settle a debt,” the banking group said in an announcement. <\/p>\n\n\n\n
The bank said it did not ultimately repossess Hammond’s vehicle because the two parties had reached an agreement. It said she had voluntarily agreed to settle the debt.<\/p>\n\n\n\n
“At no point did Standard Bank or its representatives perform any acts of violence or intimidation towards Dr Hammond and any of her family members,” the bank said.<\/p>\n\n\n\n
About 21 months after the settlement was reached, Hammond, her daughter and a “Trust” issued a summons against Standard Bank. This summons was served as far back as 2020.<\/p>\n\n\n\n
“After Standard Bank\u2019s defence was filed, for more than 5 years, Dr Hammond, her daughter, and the Trust have not taken any steps to progress their alleged claims,” it said.<\/p>\n\n\n\n
The bank is essentially accusing Hammond of slanderous claims, as it said that the summons issued in 2020 did not contain the bulk of the allegations made in the new series of videos.<\/p>\n\n\n\n
“The reason for this is obvious. If there was any truth to the allegations that she is now levelling, all of these allegations would have been made at the time,” it said. <\/p>\n\n\n\n
“Standard Bank denies that it conceded in court that a fraud had been perpetrated. This too was not alleged by Dr Hammond.” <\/p>\n\n\n\n
The bank said it would vigorously defend its reputation and its leadership against “malicious falsehoods.” <\/p>\n","protected":false},"excerpt":{"rendered":"
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