{"id":642625,"date":"2026-04-22T09:10:08","date_gmt":"2026-04-22T07:10:08","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=642625"},"modified":"2026-04-22T11:28:36","modified_gmt":"2026-04-22T09:28:36","slug":"capitec-rolling-out-new-branches-and-atms-in-south-africa","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/banking\/642625-capitec-rolling-out-new-branches-and-atms-in-south-africa.html","title":{"rendered":"Capitec rolling out new branches and ATMs in South Africa"},"content":{"rendered":"\n

Capitec customers are benefiting from a larger network of branches across South Africa in 2026. While its ATM numbers have declined slightly, it still has substantially more of these devices than other banks. <\/p>\n\n\n\n

The bank’s annual results for the financial year ended 28 February 2026 revealed Capitec increased its branches to 885.<\/p>\n\n\n\n

Both its ATM and branch networks are set to grow in 2026, according to the bank’s earlier feedback to MyBroadband.<\/p>\n\n\n\n

“For us, it’s essential that banking is accessible for everyone, which is why we continue to invest in our physical footprint,” Capitec said.<\/p>\n\n\n\n

Capitec said it would continue to grow its ATM and bank branch channels in line with client demand and requirements.<\/p>\n\n\n\n

“We will keep optimising our footprint by relocating selected branches and ATMs as market dynamics change,” it said.<\/p>\n\n\n\n

“This means moving infrastructure to stronger, more convenient nodes to ensure we remain present where our clients need us most.”<\/p>\n\n\n\n

Until recently, Capitec and FNB were the only major South African banks growing their branch networks, while other banks were reducing their branch footprints.<\/p>\n\n\n\n

FNB added 26 branches to its network between June 2020 and June 2025, with its branch footprint growing from 604 to 630 locations.<\/p>\n\n\n\n

Standard Bank recently announced a shift in strategy after reducing its branch footprint between 2020 and 2025.<\/p>\n\n\n\n

However, it has since told MyBroadband that it is now in a branch growth phase, with plans to increase its physical representation points by a “good” number.<\/p>\n\n\n\n

“Three branches have been opened in the year-to-date ending March 2026, three are in construction and to be opened in May, and more are in the making,” it said.<\/p>\n\n\n\n

“Our physical channel expansion remains core to our business growth strategy, which enables us to access new environments and to be accessible and relevant to the communities we serve.”<\/p>\n\n\n\n

The table below tracks Capitec’s branch and ATM numbers from the end of February 2022 to the end of February 2026.<\/p>\n\n\n\n

Point of representation<\/th>2022<\/th>2023<\/th>2024<\/th>2025<\/th>2026<\/th>Change<\/th><\/tr><\/thead>
Branches<\/strong><\/td>853<\/td>860<\/td>866<\/td>880<\/td>885<\/td>+32<\/mark><\/strong><\/td><\/tr>
ATMs<\/strong><\/td>7,178<\/td>7,988<\/td>8,382<\/td>8,798<\/td>8,771<\/td>+1,593<\/strong><\/mark><\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n

Capitec processing thousands of smart ID applications<\/h2>\n\n\n\n
\"\"
Capitec self-service terminal with smart ID application support. <\/figcaption><\/figure>\n\n\n\n

Capitec also provided an update on its smart ID kiosk rollout through its digital partnership with the Department of Home Affairs.<\/p>\n\n\n\n

“Since inception in March 2026, 71,000 smart ID applications have been successfully processed,” the bank said.<\/p>\n\n\n\n

Capitec was one of the first two banks to sign up to the department’s digital partnership model for smart ID and passport services, which launched in August 2025.<\/p>\n\n\n\n

It launched its first branches offering smart ID services in the second week of March 2026. These branches are equipped with self-service terminals for smart ID applications.<\/p>\n\n\n\n

Capitec customers can walk into one of 86 branches offering smart ID services without a prior booking and apply for their document through the terminals.<\/p>\n\n\n\n

The application process is entirely paperless and, according to Home Affairs minister Leon Schreiber, takes less than five minutes to complete.<\/p>\n\n\n\n

The bank said this is possible thanks to its proprietary biometric technology and full integration with the Department of Home Affairs’ systems.<\/p>\n\n\n\n

Applicants will receive a notification when their ID is ready, and they can collect it from the branch at which they applied. Applications cost R150, comprising the standard smart ID and a R10 logistics fee.<\/p>\n\n\n\n

Capitec explained that the self-service terminal system was a proprietary solution built on Amazon Web Services. <\/p>\n\n\n\n

“This enables Capitec to scale the service quickly with strong stability and lower operational costs,” it said.<\/p>\n\n\n\n

“The terminals are centrally managed so new features and critical security updates can be deployed rapidly.”<\/p>\n","protected":false},"excerpt":{"rendered":"

Capitec has added dozens of bank branches and thousands of ATMs to its network over the past five years. It plans to continue this expansion in 2026. <\/p>\n","protected":false},"author":341076,"featured_media":642647,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[10106],"tags":[40290,36099,5334,104744,104745,1703,20513],"class_list":["post-642625","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-atms","tag-bank-branches","tag-capitec","tag-capitec-bank-branches","tag-digital-partnership","tag-home-affairs","tag-smart-id"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/642625"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341076"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=642625"}],"version-history":[{"count":8,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/642625\/revisions"}],"predecessor-version":[{"id":642666,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/642625\/revisions\/642666"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/642647"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=642625"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=642625"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=642625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}