{"id":648900,"date":"2026-05-21T14:32:00","date_gmt":"2026-05-21T12:32:00","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=648900"},"modified":"2026-05-21T15:39:01","modified_gmt":"2026-05-21T13:39:01","slug":"south-african-billionaire-telecoms-brothers-reveal-what-went-wrong-with-cell-c","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/telecoms\/648900-south-african-billionaire-telecoms-brothers-reveal-what-went-wrong-with-cell-c.html","title":{"rendered":"South African billionaire telecoms brothers reveal what went wrong with Cell C"},"content":{"rendered":"\n<p>Blu Label co-CEOs Brett and Mark Levy believe the wrong leadership at Cell C was the fundamental reason the company ended up becoming an albatross around its biggest shareholder&#8217;s neck.<\/p>\n\n\n\n<p>In a recent <em>What&#8217;s Next with Aki Anastasiou<\/em> interview, the brothers spoke frankly about how Blu Label&#8217;s acquisition of a 45% stake in Cell C in 2017 has challenged their business.<\/p>\n\n\n\n<p>Mark said that Blu Label relied on advice from experts around the world who had evaluated the metrics and recommended the Cell C acquisition as a &#8220;clever&#8221; buy.<\/p>\n\n\n\n<p>Mark highlighted how he and his brother stood to lose the most if Cell C collapsed. &#8220;We&#8217;re the largest shareholders by far,&#8221; he said. &#8220;We couldn&#8217;t have done it for anything but the right reasons.&#8221;<\/p>\n\n\n\n<p>&#8220;We had the right horse. I think the rationale for buying the asset, the funding originally of the asset, everything was stacked up correctly.&#8221;<\/p>\n\n\n\n<p>Mark argued that things went awry with Blu Label&#8217;s backing of the &#8220;wrong jockeys&#8221;, suggesting that Cell C&#8217;s former leadership was at the core of the problem.<\/p>\n\n\n\n<p>&#8220;We have to take responsibility because we chose a team,&#8221; he said. &#8220;The team&#8217;s implementation of the strategy failed, and because it failed, the wake it left behind, the ripple effect was disastrous.&#8221;<\/p>\n\n\n\n<p>Brett also took responsibility for Cell C&#8217;s challenges. &#8220;The truth is, the market looks to Mark and I, and that&#8217;s fine. That&#8217;s the way it should be. We&#8217;re big boys, and we can take it.&#8221;<\/p>\n\n\n\n<p>Mark said that one lesson from the experience was that execution was key: &#8220;If you don&#8217;t execute, you&#8217;re going to face several uphill battles, it&#8217;s almost like pushing water uphill.&#8221;<\/p>\n\n\n\n<p>Essential to turning the ship around in recent years was splitting its teams between those who would drive the core Blu Label business and those focused on Cell C.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequent changes in leadership<\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;uploadedSrc&quot;:&quot;https:\\\/\\\/mybroadband.co.za\\\/news\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Cell-C-Ceo-infographic-final.jpg&quot;,&quot;figureClassNames&quot;:&quot;wp-block-image size-full&quot;,&quot;figureStyles&quot;:null,&quot;imgClassNames&quot;:&quot;wp-image-507014&quot;,&quot;imgStyles&quot;:null,&quot;targetWidth&quot;:1200,&quot;targetHeight&quot;:2025,&quot;scaleAttr&quot;:false,&quot;ariaLabel&quot;:&quot;Enlarge image&quot;,&quot;alt&quot;:&quot;&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"2025\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/09\/Cell-C-Ceo-infographic-final.jpg\" alt=\"\" class=\"wp-image-507014\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/09\/Cell-C-Ceo-infographic-final.jpg 1200w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/09\/Cell-C-Ceo-infographic-final-237x400.jpg 237w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/09\/Cell-C-Ceo-infographic-final-316x533.jpg 316w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/09\/Cell-C-Ceo-infographic-final-768x1296.jpg 768w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/09\/Cell-C-Ceo-infographic-final-910x1536.jpg 910w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"context.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"context.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Cell C&#8217;s leadership issues predate Blu Label&#8217;s involvement with the company. It has had nine CEOs over its 25-year lifetime, contributing to its instability and frequent changes in strategy.<\/p>\n\n\n\n<p>Including its initial appointee, the position changed hands six times in the 16 years before Blu Label became its biggest shareholder, and three times thereafter. <\/p>\n\n\n\n<p>At the time that Blu Label acquired Cell C, it had been under the leadership of Jos\u00e9 dos Santos for roughly four years.<\/p>\n\n\n\n<p>He took over from highly respected former Vodacom CEO Alan Knott-Craig, who had only led the company for about one and a half years before suffering a stroke in late 2013. <\/p>\n\n\n\n<p>Douglas Craigie-Stevenson replaced Dos Santos after a first attempt at recapitalising the business failed to turn the company around.<\/p>\n\n\n\n<p>Cell C&#8217;s then-chief financial officer, Zaf Mahomed, said that he and Stevenson walked into a mess of a company in 2019. &#8220;There was a lot of fixing to do,&#8221; Mahomed said.<\/p>\n\n\n\n<p>&#8220;As a mobile network operator, we were not profitable, we had stacks of debt on our balance sheet that needed addressing, and we had a business model which was not sustainable,&#8221; he said.<\/p>\n\n\n\n<p>The company was forced into a second recapitalisation, which it concluded in 2022 with Cell C&#8217;s creditors taking a significant haircut.<\/p>\n\n\n\n<p>Realising that chasing after Vodacom and MTN in physical infrastructure would be a fruitless exercise, Cell C also decommissioned its own radio access network (RAN).<\/p>\n\n\n\n<p>MTN now manages its virtual RAN, and Cell C customers benefit from a spectrum pooling agreement with the operator, as well as a roaming agreement with Vodacom.<\/p>\n\n\n\n<p>Cell C continues to hold valuable mobile frequency spectrum. Brett explained that this was key to Cell C&#8217;s continued value for Blu Label. <\/p>\n\n\n\n<p>&#8220;If you use spectrum correctly, the asset is worth a lot of money, because it&#8217;s something that cannot be replicated,&#8221; Brett said.<\/p>\n\n\n\n<p>Brett said that Cell C&#8217;s roaming was different from other mobile virtual network operators (MVNOs) because it had its own spectrum. <\/p>\n\n\n\n<p>&#8220;We come and rent your base stations, but we bring our own asset, which is spectrum, and we let you use our spectrum.&#8221; <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Blu Label&#8217;s Levy brothers believe the horse was never the problem, it was the jockeys they backed to ride it. <\/p>\n","protected":false},"author":341042,"featured_media":594210,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,14,3],"tags":[102125,1017,4064,355,61535,19969],"class_list":["post-648900","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-cellular","category-telecoms","tag-blu-label","tag-blue-label-telecoms","tag-brett-levy","tag-cell-c","tag-levy-brothers","tag-mark-levy"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/648900"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341042"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=648900"}],"version-history":[{"count":15,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/648900\/revisions"}],"predecessor-version":[{"id":649020,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/648900\/revisions\/649020"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/594210"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=648900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=648900"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=648900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}