{"id":650856,"date":"2026-06-01T08:59:37","date_gmt":"2026-06-01T06:59:37","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=650856"},"modified":"2026-06-01T14:15:31","modified_gmt":"2026-06-01T12:15:31","slug":"fnb-announces-ebucks-changes","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/banking\/650856-fnb-announces-ebucks-changes.html","title":{"rendered":"FNB announces eBucks changes"},"content":{"rendered":"\n<p>FNB has announced several enhancements to its eBucks Rewards loyalty programme, including new partners and a reduction in the levelling points users need to reach higher rewards levels.<\/p>\n\n\n\n<p>The changes will take effect from 1 July 2026, the same date on which FNB will implement its annual banking fee adjustments.<\/p>\n\n\n\n<p>FNB eBucks CEO Pieter Woodhatch said the bank was enhancing the value of eBucks, with its most significant investment in customer value to date. <\/p>\n\n\n\n<p>&#8220;Discount budgets will increase by 20%, with more than R2.7 billion in value being returned to our customers over the course of the year,&#8221; Woodhatch said.<\/p>\n\n\n\n<p>He told MyBroadband that eBucks&#8217; teams&#8217; focus will be on three areas during 2026: simplification, gamification, and customer experience.<\/p>\n\n\n\n<p>&#8220;Over the next year, clients can expect enhanced app and online interfaces, delivering a more seamless and intuitive experience,&#8221; he said.<\/p>\n\n\n\n<p>&#8220;This will be complemented by increased gamification, as well as a fully simplified eBucks journey for<br>customers.&#8221;<\/p>\n\n\n\n<p>eBucks points thresholds will be reduced by 500 points across accounts that have rewards levels, enabling users to reach higher rewards levels with less effort. <\/p>\n\n\n\n<p>Furthermore, FNB is making 2,500 more levelling points available for Premier and Private Wealth customers.<\/p>\n\n\n\n<p>For FNB Islamic Premier, Private Clients, and Private Wealth account holders, the bank has added 1,000 more levelling points for those who view the eBucks &#8220;Earn More&#8221; tab and keep their account balance above R30,000.<\/p>\n\n\n\n<p>Those with a balance above R50,000 get 2,000 points. FNB is also extending its device and appliance deals to Aspire clients, who can qualify for up to 20% back on these purchases.<\/p>\n\n\n\n<p>FNB Aspire customers will also qualify for the bread discount offering, which provides a loaf of bread each week at 99 cents, unlocking an additional R44 in monthly value.<\/p>\n\n\n\n<p>&#8220;Expanding this benefit from entry-level into Aspire supports greater simplicity in eBucks&#8217; value proposition and messaging to customers,&#8221; the bank said.<\/p>\n\n\n\n<p>The table below shows how the levelling points change will impact Premier, Private Clients, and Private Wealth customers.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><div class=\"table-responsive\"><table class=\"table\" class=\"has-fixed-layout\"><thead><tr><th>eBucks Level<\/th><th>Current<\/th><th>From 1 July 2026<\/th><\/tr><\/thead><tbody><tr><td colspan=\"3\"><strong>Premier<\/strong><\/td><\/tr><tr><td>Level 1<\/td><td>0\u20133,499<\/td><td>0\u20132,999<\/td><\/tr><tr><td>Level 2<\/td><td>3,500\u20136,999<\/td><td>3,000\u20136,499<\/td><\/tr><tr><td>Level 3<\/td><td>7,000\u20138,999<\/td><td>6,500\u20138,499<\/td><\/tr><tr><td>Level 4<\/td><td>9,000\u20139,999<\/td><td>8,500\u20139,499<\/td><\/tr><tr><td>Level 5<\/td><td>10,000+<\/td><td>9,500+<\/td><\/tr><tr><td colspan=\"3\"><\/td><\/tr><tr><td colspan=\"3\"><strong>Private Clients<\/strong><\/td><\/tr><tr><td>Level 1<\/td><td>0\u20134,499<\/td><td>0-3,999<\/td><\/tr><tr><td>Level 2<\/td><td>4,500\u20138,499<\/td><td>4,000-7,999<\/td><\/tr><tr><td>Level 3<\/td><td>8,500\u201310,499<\/td><td>8,000-9,999<\/td><\/tr><tr><td>Level 4<\/td><td>10,500\u201311,499<\/td><td>9,500-10,999<\/td><\/tr><tr><td>Level 5<\/td><td>11,500+<\/td><td>11,000+<\/td><\/tr><tr><td colspan=\"3\"><\/td><\/tr><tr><td colspan=\"3\"><strong>Private Wealth<\/strong><\/td><\/tr><tr><td>Level 1<\/td><td>1-4,999<\/td><td>1\u20134,499<\/td><\/tr><tr><td>Level 2<\/td><td>5,000-9,499<\/td><td>4,500\u20138,999<\/td><\/tr><tr><td>Level 3<\/td><td>9,500-11,999<\/td><td>9,000\u201311,499<\/td><\/tr><tr><td>Level 4<\/td><td>12,000-13,499<\/td><td>11,000\u201312,999<\/td><\/tr><tr><td>Level 5<\/td><td>13,500+<\/td><td>13,000+<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Two new partners and better travel rewards <\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2026\/05\/Koodoo-stores.jpg\" alt=\"\" class=\"wp-image-650949\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2026\/05\/Koodoo-stores.jpg 1200w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2026\/05\/Koodoo-stores-600x338.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2026\/05\/Koodoo-stores-768x432.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<p>The bank also added two new partners to the programme \u2014 gaming, tech, and merchandise retailer Koodoo and Golfers Club. <\/p>\n\n\n\n<p>Starting from June, Koodoo shoppers earn and spend eBucks on PlayStation consoles, games, and accessories.<\/p>\n\n\n\n<p>&#8220;This partnership strengthens the device and appliance offering, with customers now able to<br>receive up to 100% back on selected PlayStation purchases,&#8221; FNB said.<\/p>\n\n\n\n<p>At Golfers Club, customers will be able to earn 30% back in eBucks and have the option to pay or part-pay in eBucks.<\/p>\n\n\n\n<p>FNB is also extending its eBucks discounts on domestic and international flights to 10 international airlines, up from four, providing broader coverage across key global destinations. <\/p>\n\n\n\n<p>Depending on their account type and rewards level, eBucks customers can earn up to 80% off domestic and international flights through FNB short-term insurance.<\/p>\n\n\n\n<p>The offer applies to the full fare, including surcharges and taxes, which can make up a particularly substantial portion of the total ticket price due to rising fuel costs.<\/p>\n\n\n\n<p>&#8220;This ensures greater savings for customers and a more transparent, simplified experience, particularly in a rising cost environment,&#8221; FNB said.<\/p>\n\n\n\n<p>Another new offering is up to R30,000 in rewards for customers who take up a new home loan or switch their home loan to FNB.<\/p>\n\n\n\n<p>Overall, Woodhatch said that eBucks redemptions continued to gain strong momentum, with rates increasing by 49% year-on-year and more than 6 million vouchers issued to customers.<\/p>\n\n\n\n<p>April 2026 was the first month in the programme&#8217;s history in which the amount of eBucks used by customers exceeded what was earned, with usage reaching about 103% of earnings.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FNB announced a number of enhancements to its eBucks Rewards loyalty programme, including new partners and a reduction in the levelling points users need to reach higher rewards levels.<\/p>\n","protected":false},"author":341042,"featured_media":645782,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10106],"tags":[13767,1313,100053],"class_list":["post-650856","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-ebucks","tag-fnb","tag-pieter-woodhatch"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/650856"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341042"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=650856"}],"version-history":[{"count":27,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/650856\/revisions"}],"predecessor-version":[{"id":651187,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/650856\/revisions\/651187"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/645782"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=650856"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=650856"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=650856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}