\u201cIt is a very simple thing to say; it is somewhat harder to actually execute that, but that is now and always has been our focus: our clients,\u201d stated Lee.<\/p>\n\n\n\n
He said Capitec\u2019s motto remained simplicity, accessibility, and affordability. \u201cWe want to be everywhere the client is and ensure their experience is the very best personalised one we can offer.\u201d<\/p>\n\n\n\n
On the affordability front, Capitec announced its annual pricing adjustment earlier this year, which came into effect on 1 March 2026. Most of its bank charges remained unchanged.<\/p>\n\n\n\n
Capitec\u2019s monthly fee is R7.50, Capitec-to-Capitec payments are R1, payments to other banks are R2, and an immediate payment to any bank is R6.<\/p>\n\n\n\n
Similarly, the fee for debit orders remained R3 each, and cash withdrawals at any bank\u2019s ATM in South Africa are still R10 per R1,000.<\/p>\n\n\n\n
The only changes were the fees for voucher purchases increasing from R2 to R3, while balance enquiries on international Mastercard machines decreased from R3 to R2.<\/p>\n\n\n\n
Therefore, in real terms, taking inflation into account, Capitec\u2019s banking clients will pay less than they did a year ago.<\/p>\n\n\n\n
In addition to improving its products for existing customers, Lee believes Capitec has an opportunity to expand its financial services to offer something for everyone.<\/p>\n\n\n\n
\u201cI like to think that 95% of South Africans should have a Capitec something, whether it\u2019s a bank account or something beyond that,\u201d Lee stated.<\/p>\n\n\n\n
\u201cTime will tell, but we’ve always had a vision to serve the vast majority of South Africans, and we\u2019re working towards that. We have a long way to go still.\u201d<\/p>\n\n\n\n
Affordable data and smartphones<\/h2>\n\n\n\n![\"\"](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2026\/04\/Capitec-app-1200x675.jpg\")
<\/figure>\n\n\n\nLee said that although Capitec wanted to broaden its appeal, there was an even bigger opportunity to serve its existing clients even better.<\/p>\n\n\n\n
\u201cThere is an opportunity to raise the quality of what we give them, to raise the quality of the service they get, to reduce prices further, and to enable them with more things,\u201d he said.<\/p>\n\n\n\n
\u201cWhether it be connectivity to the outside world, whether it be insuring their lives so their families are taken care of if something goes wrong, or whether it\u2019s investing on an excellent platform.\u201d<\/p>\n\n\n\n
Capitec Connect was a strong growth area for the bank during the financial year ended 28 February 2026, with income surging by 38% to R6.1 billion.<\/p>\n\n\n\n
In addition to offering highly competitive data prices, Capitec started offering customers who purchase devices and link their number to their bank account 5GB of free data each month for 12 months.<\/p>\n\n\n\n
Over the next year, Capitec Connect will be expanded to enable home connectivity via partnerships and expand access to device financing and affordable data.<\/p>\n\n\n\n
Growing South Africa through business banking<\/h2>\n\n\n\n![\"\"](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2026\/05\/Capitec-5-1200x675.jpg\")
<\/figure>\n\n\n\nLee said another significant opportunity for Capitec was to grow business banking in South Africa, which he said speaks to their purpose.<\/p>\n\n\n\n
\u201cNot only is that an opportunity for us to grow, it\u2019s an opportunity for us to grow South Africa,\u201d he said.<\/p>\n\n\n\n
Capitec introduced an entrepreneur account, designed specifically around the needs of small and informal business owners.<\/p>\n\n\n\n
The account has no monthly fees for qualifying personal banking clients and allows card payments via a linked Capitec card machine with low commission.<\/p>\n\n\n\n
The account also gives entrepreneurs access to capital, with credit facilities of up to R500,000 based on business turnover to support growth.<\/p>\n\n\n\n
\u201cWhen we help business get paid better, when we advance credit to allow them to buy the thing that can make them more productive, those businesses grow much more quickly than any other.\u201d<\/p>\n\n\n\n
Lee said successful businesses don\u2019t just grow in terms of turnover and sales, but also increase the wealth of the business owner.<\/p>\n\n\n\n
\u201cThat business owner then starts hiring staff and grows employment in South Africa, and that\u2019s where employment is going to come from in the future,\u201d he said.<\/p>\n\n\n\n
\u201cI\u2019m as excited about our business banking opportunity as I am about everything else. That\u2019s our biggest single opportunity for growth, both for us and for the country.\u201d<\/p>\n\n\n\n
More branches and ATMs, smart IDs, better security, and rewards<\/h2>\n\n\n\n![\"\"](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2026\/04\/Capitec-branch-inside-1200x675.jpg\")
<\/figure>\n\n\n\nCapitec\u2019s plan to reduce prices and provide better services builds on several initiatives already underway at the bank.<\/p>\n\n\n\n
For example, whereas most other large South African banks are downsizing branches, scaling back on ATMs, or going cashless, Capitec is going in the other direction.<\/p>\n\n\n\n
Capitec is planning a net increase in both branch footprint and ATM network in 2026. This will make it easier for customers to get cash or visit a branch.<\/p>\n\n\n\n
As of June 2026, Capitec has also rolled out support for self-service Smart ID applications at 78 branches nationwide.<\/p>\n\n\n\n
Capitec launched a partnership with the Department of Home Affairs earlier this year to provide clients with a quick and convenient Smart ID application service.<\/p>\n\n\n\n
Over the last few months, Capitec has also launched numerous improvements to its rewards programme and banking security.<\/p>\n\n\n\n
Capitec\u2019s Live Better free rewards programme gives its banking clients cash back, with discounts and deals from numerous retailers.<\/p>\n\n\n\n
Clients can get 15% instant discount on more than 140 brands at Dis-Chem and get cash back when supporting Cashbuild and Tiger Wheel & Tyre.<\/p>\n\n\n\n
The bank also has numerous discount partners, offering up to 50% when supporting one of the companies on the Capitec platform.<\/p>\n\n\n\n
It has also invested heavily in security, including in-app call verification to warn customers about suspicious calls and real-time payment tracking to stop fraud before it happens.<\/p>\n","protected":false},"excerpt":{"rendered":"
Capitec CEO Graham Lee said work was underway to further reduce bank fees and improve the quality of service customers receive.<\/p>\n","protected":false},"author":15,"featured_media":642652,"comment_status":"open","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10106],"tags":[5334,105847,33805,77841,99332],"class_list":["post-653506","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-capitec","tag-carel-nolte","tag-department-of-home-affairs-dha","tag-easyequities","tag-graham-lee"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=653506"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506\/revisions"}],"predecessor-version":[{"id":653507,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506\/revisions\/653507"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/642652"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=653506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=653506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=653506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/figure>\n\n\n\nLee said that although Capitec wanted to broaden its appeal, there was an even bigger opportunity to serve its existing clients even better.<\/p>\n\n\n\n
\u201cThere is an opportunity to raise the quality of what we give them, to raise the quality of the service they get, to reduce prices further, and to enable them with more things,\u201d he said.<\/p>\n\n\n\n
\u201cWhether it be connectivity to the outside world, whether it be insuring their lives so their families are taken care of if something goes wrong, or whether it\u2019s investing on an excellent platform.\u201d<\/p>\n\n\n\n
Capitec Connect was a strong growth area for the bank during the financial year ended 28 February 2026, with income surging by 38% to R6.1 billion.<\/p>\n\n\n\n
In addition to offering highly competitive data prices, Capitec started offering customers who purchase devices and link their number to their bank account 5GB of free data each month for 12 months.<\/p>\n\n\n\n
Over the next year, Capitec Connect will be expanded to enable home connectivity via partnerships and expand access to device financing and affordable data.<\/p>\n\n\n\n
Growing South Africa through business banking<\/h2>\n\n\n\n<\/figure>\n\n\n\nLee said another significant opportunity for Capitec was to grow business banking in South Africa, which he said speaks to their purpose.<\/p>\n\n\n\n
\u201cNot only is that an opportunity for us to grow, it\u2019s an opportunity for us to grow South Africa,\u201d he said.<\/p>\n\n\n\n
Capitec introduced an entrepreneur account, designed specifically around the needs of small and informal business owners.<\/p>\n\n\n\n
The account has no monthly fees for qualifying personal banking clients and allows card payments via a linked Capitec card machine with low commission.<\/p>\n\n\n\n
The account also gives entrepreneurs access to capital, with credit facilities of up to R500,000 based on business turnover to support growth.<\/p>\n\n\n\n
\u201cWhen we help business get paid better, when we advance credit to allow them to buy the thing that can make them more productive, those businesses grow much more quickly than any other.\u201d<\/p>\n\n\n\n
Lee said successful businesses don\u2019t just grow in terms of turnover and sales, but also increase the wealth of the business owner.<\/p>\n\n\n\n
\u201cThat business owner then starts hiring staff and grows employment in South Africa, and that\u2019s where employment is going to come from in the future,\u201d he said.<\/p>\n\n\n\n
\u201cI\u2019m as excited about our business banking opportunity as I am about everything else. That\u2019s our biggest single opportunity for growth, both for us and for the country.\u201d<\/p>\n\n\n\n
More branches and ATMs, smart IDs, better security, and rewards<\/h2>\n\n\n\n<\/figure>\n\n\n\nCapitec\u2019s plan to reduce prices and provide better services builds on several initiatives already underway at the bank.<\/p>\n\n\n\n
For example, whereas most other large South African banks are downsizing branches, scaling back on ATMs, or going cashless, Capitec is going in the other direction.<\/p>\n\n\n\n
Capitec is planning a net increase in both branch footprint and ATM network in 2026. This will make it easier for customers to get cash or visit a branch.<\/p>\n\n\n\n
As of June 2026, Capitec has also rolled out support for self-service Smart ID applications at 78 branches nationwide.<\/p>\n\n\n\n
Capitec launched a partnership with the Department of Home Affairs earlier this year to provide clients with a quick and convenient Smart ID application service.<\/p>\n\n\n\n
Over the last few months, Capitec has also launched numerous improvements to its rewards programme and banking security.<\/p>\n\n\n\n
Capitec\u2019s Live Better free rewards programme gives its banking clients cash back, with discounts and deals from numerous retailers.<\/p>\n\n\n\n
Clients can get 15% instant discount on more than 140 brands at Dis-Chem and get cash back when supporting Cashbuild and Tiger Wheel & Tyre.<\/p>\n\n\n\n
The bank also has numerous discount partners, offering up to 50% when supporting one of the companies on the Capitec platform.<\/p>\n\n\n\n
It has also invested heavily in security, including in-app call verification to warn customers about suspicious calls and real-time payment tracking to stop fraud before it happens.<\/p>\n","protected":false},"excerpt":{"rendered":"
Capitec CEO Graham Lee said work was underway to further reduce bank fees and improve the quality of service customers receive.<\/p>\n","protected":false},"author":15,"featured_media":642652,"comment_status":"open","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10106],"tags":[5334,105847,33805,77841,99332],"class_list":["post-653506","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-capitec","tag-carel-nolte","tag-department-of-home-affairs-dha","tag-easyequities","tag-graham-lee"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=653506"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506\/revisions"}],"predecessor-version":[{"id":653507,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506\/revisions\/653507"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/642652"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=653506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=653506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=653506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/figure>\n\n\n\nLee said another significant opportunity for Capitec was to grow business banking in South Africa, which he said speaks to their purpose.<\/p>\n\n\n\n
\u201cNot only is that an opportunity for us to grow, it\u2019s an opportunity for us to grow South Africa,\u201d he said.<\/p>\n\n\n\n
Capitec introduced an entrepreneur account, designed specifically around the needs of small and informal business owners.<\/p>\n\n\n\n
The account has no monthly fees for qualifying personal banking clients and allows card payments via a linked Capitec card machine with low commission.<\/p>\n\n\n\n
The account also gives entrepreneurs access to capital, with credit facilities of up to R500,000 based on business turnover to support growth.<\/p>\n\n\n\n
\u201cWhen we help business get paid better, when we advance credit to allow them to buy the thing that can make them more productive, those businesses grow much more quickly than any other.\u201d<\/p>\n\n\n\n
Lee said successful businesses don\u2019t just grow in terms of turnover and sales, but also increase the wealth of the business owner.<\/p>\n\n\n\n
\u201cThat business owner then starts hiring staff and grows employment in South Africa, and that\u2019s where employment is going to come from in the future,\u201d he said.<\/p>\n\n\n\n
\u201cI\u2019m as excited about our business banking opportunity as I am about everything else. That\u2019s our biggest single opportunity for growth, both for us and for the country.\u201d<\/p>\n\n\n\n
More branches and ATMs, smart IDs, better security, and rewards<\/h2>\n\n\n\n<\/figure>\n\n\n\nCapitec\u2019s plan to reduce prices and provide better services builds on several initiatives already underway at the bank.<\/p>\n\n\n\n
For example, whereas most other large South African banks are downsizing branches, scaling back on ATMs, or going cashless, Capitec is going in the other direction.<\/p>\n\n\n\n
Capitec is planning a net increase in both branch footprint and ATM network in 2026. This will make it easier for customers to get cash or visit a branch.<\/p>\n\n\n\n
As of June 2026, Capitec has also rolled out support for self-service Smart ID applications at 78 branches nationwide.<\/p>\n\n\n\n
Capitec launched a partnership with the Department of Home Affairs earlier this year to provide clients with a quick and convenient Smart ID application service.<\/p>\n\n\n\n
Over the last few months, Capitec has also launched numerous improvements to its rewards programme and banking security.<\/p>\n\n\n\n
Capitec\u2019s Live Better free rewards programme gives its banking clients cash back, with discounts and deals from numerous retailers.<\/p>\n\n\n\n
Clients can get 15% instant discount on more than 140 brands at Dis-Chem and get cash back when supporting Cashbuild and Tiger Wheel & Tyre.<\/p>\n\n\n\n
The bank also has numerous discount partners, offering up to 50% when supporting one of the companies on the Capitec platform.<\/p>\n\n\n\n
It has also invested heavily in security, including in-app call verification to warn customers about suspicious calls and real-time payment tracking to stop fraud before it happens.<\/p>\n","protected":false},"excerpt":{"rendered":"
Capitec CEO Graham Lee said work was underway to further reduce bank fees and improve the quality of service customers receive.<\/p>\n","protected":false},"author":15,"featured_media":642652,"comment_status":"open","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10106],"tags":[5334,105847,33805,77841,99332],"class_list":["post-653506","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-capitec","tag-carel-nolte","tag-department-of-home-affairs-dha","tag-easyequities","tag-graham-lee"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=653506"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506\/revisions"}],"predecessor-version":[{"id":653507,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506\/revisions\/653507"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/642652"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=653506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=653506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=653506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/figure>\n\n\n\nCapitec\u2019s plan to reduce prices and provide better services builds on several initiatives already underway at the bank.<\/p>\n\n\n\n
For example, whereas most other large South African banks are downsizing branches, scaling back on ATMs, or going cashless, Capitec is going in the other direction.<\/p>\n\n\n\n
Capitec is planning a net increase in both branch footprint and ATM network in 2026. This will make it easier for customers to get cash or visit a branch.<\/p>\n\n\n\n
As of June 2026, Capitec has also rolled out support for self-service Smart ID applications at 78 branches nationwide.<\/p>\n\n\n\n
Capitec launched a partnership with the Department of Home Affairs earlier this year to provide clients with a quick and convenient Smart ID application service.<\/p>\n\n\n\n
Over the last few months, Capitec has also launched numerous improvements to its rewards programme and banking security.<\/p>\n\n\n\n
Capitec\u2019s Live Better free rewards programme gives its banking clients cash back, with discounts and deals from numerous retailers.<\/p>\n\n\n\n
Clients can get 15% instant discount on more than 140 brands at Dis-Chem and get cash back when supporting Cashbuild and Tiger Wheel & Tyre.<\/p>\n\n\n\n
The bank also has numerous discount partners, offering up to 50% when supporting one of the companies on the Capitec platform.<\/p>\n\n\n\n
It has also invested heavily in security, including in-app call verification to warn customers about suspicious calls and real-time payment tracking to stop fraud before it happens.<\/p>\n","protected":false},"excerpt":{"rendered":"
Capitec CEO Graham Lee said work was underway to further reduce bank fees and improve the quality of service customers receive.<\/p>\n","protected":false},"author":15,"featured_media":642652,"comment_status":"open","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10106],"tags":[5334,105847,33805,77841,99332],"class_list":["post-653506","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-capitec","tag-carel-nolte","tag-department-of-home-affairs-dha","tag-easyequities","tag-graham-lee"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=653506"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506\/revisions"}],"predecessor-version":[{"id":653507,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/653506\/revisions\/653507"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/642652"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=653506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=653506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=653506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}