{"id":65792,"date":"2012-12-11T13:40:29","date_gmt":"2012-12-11T11:40:29","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=65792"},"modified":"2012-12-11T17:32:51","modified_gmt":"2012-12-11T15:32:51","slug":"surprising-revelation-in-sa-cellular-satisfaction-rate","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/65792-surprising-revelation-in-sa-cellular-satisfaction-rate.html","title":{"rendered":"Surprising revelation in SA cellular satisfaction rate"},"content":{"rendered":"<p>A new early adopter survey, conducted by research firm <a title=\"BMI-T\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/385345-BMI-TechKnowledge\">BMI-T<\/a>, revealed that most tech savvy consumers will stay with their current service provider, even if they can move without any hassles or penalties.<\/p>\n<p>According to the BMI-T survey, which was completed by 842 tech savvy individuals, 61% said that they will stay with their current service provider even if they were able to move to a new provider with no hassles, no penalty fees and keeping your current cellphone number.<\/p>\n<p>\u201cIt is clear that there are a number of disgruntled mobile service provider customers, with almost 40% of the early adopters saying that they would move straight away if they could,\u201d said <a title=\"Ryan Smit\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/398723-Ryan-Smit\">Ryan Smit<\/a>, senior analyst at BMI-T.<\/p>\n<p>The survey further revealed that <a title=\"Cell C\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/213919-Cell-C\">Cell C<\/a> is likely to benefit the most from early adopter migrations.<\/p>\n<p>60% of the individuals who were surveyed said that they would move to Cell C if they migrate to another operator, followed by <a title=\"8ta\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/276092-8ta\">8ta<\/a> (19%) and <a title=\"Vodacom\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/227063-Vodacom\">Vodacom<\/a> (11%).<\/p>\n<p>\u201cCell C has clearly been very successful in shaking up the local market as they would be the choice of the majority of the disgruntled customers,\u201d said Smit.<\/p>\n<div class=\"table-responsive\"><table class=\"table\" width=\"100%\" border=\"1\" cellspacing=\"0\" cellpadding=\"5\">\n<tbody>\n<tr>\n<td style=\"text-align: center;\" colspan=\"2\" bgcolor=\"#CCCCCC\"><strong>If you would move, which service provider would you move to?<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Cell C<\/td>\n<td>60%<\/td>\n<\/tr>\n<tr>\n<td>8ta<\/td>\n<td>19%<\/td>\n<\/tr>\n<tr>\n<td>Vodacom<\/td>\n<td>11%<\/td>\n<\/tr>\n<tr>\n<td>MTN<\/td>\n<td>9%<\/td>\n<\/tr>\n<tr>\n<td>Virgin Mobile<\/td>\n<td>1%<\/td>\n<\/tr>\n<tr>\n<td>Red Bull Mobile<\/td>\n<td>0%<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<p><strong>Related articles<\/strong><\/p>\n<p><a title=\"The real price of data and voice calls from Vodacom\" href=\"http:\/\/mybroadband.co.za\/news\/cellular\/64600-the-real-price-of-data-and-voice-calls-from-vodacom.html\"><strong>The real price of data and voice calls from Vodacom<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/wireless\/62532-free-wi-fi-in-cabs-from-8ta.html\"><strong>Free Wi-Fi in cabs from 8ta<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/broadband\/62476-free-8ta-lte-trial-details.html\"><strong>Free 8ta LTE trial details<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/telecoms\/8262-unlimited-calls-at-under-r-1000-per-month.html\"><strong>Unlimited calls at under R 1000 per month<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/telecoms\/49183-unlimited-international-calls-at-a-fixed-price.html\"><strong>Unlimited international calls at a fixed price<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you were able to move from your current service provider, with no hassles, no penalty fees and keeping your current cellphone number &#8211; would you?<\/p>\n","protected":false},"author":23,"featured_media":46146,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[473,3334,355,35,42,4468,1395,1119,41],"class_list":["post-65792","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-8ta","tag-bmi-t","tag-cell-c","tag-headline","tag-mtn","tag-red-bull-mobile","tag-ryan-smit","tag-virgin-mobile","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/65792"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=65792"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/65792\/revisions"}],"predecessor-version":[{"id":66665,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/65792\/revisions\/66665"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/46146"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=65792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=65792"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=65792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}