{"id":667447,"date":"2026-09-21T21:00:00","date_gmt":"2026-09-21T19:00:00","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=667447"},"modified":"2026-09-21T20:39:31","modified_gmt":"2026-09-21T18:39:31","slug":"amazon-trumps-takealot-in-same-day-delivery-test","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/internet\/667447-amazon-trumps-takealot-in-same-day-delivery-test.html","title":{"rendered":"Amazon trumps Takealot in same-day delivery test"},"content":{"rendered":"\n

Amazon.co.za outperformed Takealot.com in a recent same-day delivery test conducted by MyBroadband. <\/p>\n\n\n\n

In early August 2026, we reported<\/a> on what appeared to be a significant number of Takealot customers experiencing delays on same-day and next-day orders.<\/p>\n\n\n\n

Takealot told MyBroadband that it maintained industry-leading delivery performance across its network, fulfilling millions of orders every month.<\/p>\n\n\n\n

“Despite operating at this scale, our premium delivery services \u2014 including same-day, next-day and weekend deliveries \u2014 consistently achieve 98%+ on-time delivery rates,” it said.<\/p>\n\n\n\n

The company said its delivery estimates were generated dynamically based on a combination of factors, such as product availability, fulfilment location, delivery address, and logistics capacity.<\/p>\n\n\n\n

“When premium delivery commitments aren’t met, we take full accountability and work hard to resolve each case as quickly as possible,” it said. <\/p>\n\n\n\n

It added that customers who paid for premium delivery but did not receive their item on the promised date also received account credits equal to the delivery fee.<\/p>\n\n\n\n

In the last month, MyBroadband has continued to receive reports of same-day and next-day deliveries not being fulfilled on time. <\/p>\n\n\n\n

One MyBroadband forum member said their last four Takealot same-day or next-day deliveries were delayed. <\/p>\n\n\n\n

They cancelled two of the orders and bought the items on Amazon.co.za instead, which they said fulfilled according to the promised delivery schedule.<\/p>\n\n\n\n

In one MyBroadband reader’s case, he placed an order for free next-day collection via his TakealotMore subscription at a pickup point on a Saturday. The order was only ready for collection on Monday.<\/p>\n\n\n\n

On the same Monday morning, he ordered another package for same-day delivery. Just before 17:00, he received a notification that the order was out for delivery.<\/p>\n\n\n\n

Almost immediately thereafter, he received a notification that the order was rescheduled, falsely claiming that no one was available at his office to take delivery. <\/p>\n\n\n\n

After reporting the issue to customer support, the order was delivered to his house by a Mr D driver in the evening.<\/p>\n\n\n\n

While fulfilled on the same day, it was later than the promised timeframe and would likely not have occurred if his house had been farther from the office.<\/p>\n\n\n\n

Takealot and Amazon same-day delivery tested<\/h2>\n\n\n\n
\"\"<\/figure>\n\n\n\n

To see if we could reproduce the experience the reader reported, MyBroadband conducted a head-to-head same-day delivery test between Takealot and Amazon.<\/p>\n\n\n\n

We placed two separate orders for in-stock items at a nearby Takealot warehouse on Monday, 14 September 2026.<\/p>\n\n\n\n

The first order went through at 09:55 for a R95 item, and we placed the second order at 10:00 for a R225 item.<\/p>\n\n\n\n

In both cases, we paid R95 extra for same-day delivery to our office. While the account we used had a TakealotMore subscription, the minimum order value for free same-day delivery was R500. <\/p>\n\n\n\n

We ordered the same products on Amazon.co.za at the same time; the cutoff for same-day delivery was noon, two hours later than Takealot’s.<\/p>\n\n\n\n

The first update across the two retailers came from Takealot. Just after we placed the order for the second item, Takealot sent a notice informing us that its delivery date was pushed back to Tuesday.<\/p>\n\n\n\n

The next was more positive: Amazon sent a notification that our second order had shipped at 11:48, while the first shipped at 11:49. <\/p>\n\n\n\n

Takealot followed at 12:30 with a shipping notification for the first order, which was still scheduled to arrive on the same day.<\/p>\n\n\n\n

The next notification came from Amazon, which stated that both orders on its marketplace were out for delivery via The Courier Guy at 14:57.<\/p>\n\n\n\n

After checking the tracking page on the Amazon.co.za website, we found the company had combined our two items into one package.<\/p>\n\n\n\n

That package was delivered at 14:57, meaning it took roughly five hours from ordering to delivery via Amazon.co.za.<\/p>\n\n\n\n

Four minutes later, Takealot confirmed our first order from its marketplace was out for delivery. The package with just one of our two ordered items arrived at 16:30.<\/p>\n\n\n\n

Unfortunately, our second Takealot order was delayed. However, Takealot delivered it first thing the following morning.<\/p>\n\n\n\n

Amazon vs Takealot same-day delivery tests<\/h2>\n\n\n\n
<\/th>Amazon Item 1<\/th>Takealot Item 1<\/th>Amazon Item 2<\/th>Takealot Item 2<\/th><\/tr><\/thead>
Delivery time estimate<\/strong><\/td>14 September 2026

13:00 to 18:00<\/td>		14 September 2026

07:00 to 19:00<\/td>		14 September 2026

13:00 to 18:00<\/td>		14 September 2026

07:00 to 19:00<\/td><\/tr>
Order time<\/strong><\/td>09:55<\/td>09:55<\/td>10:00<\/td>10:00<\/td><\/tr>
Shipped<\/strong><\/td>11:49<\/td>12:30<\/td>11:48<\/td>Following day<\/td><\/tr>
Out for delivery<\/strong><\/td>13:25<\/td>15:01<\/td>13:25<\/td>Following day<\/td><\/tr>
Delivered<\/strong><\/td>14:57<\/td>16:30<\/td>14:57<\/td>08:00 following day<\/td><\/tr>
Total time from payment to delivery<\/strong><\/td>5 hours and 2 minutes<\/mark><\/td>6 hours and 35 minutes<\/mark><\/td>4 hours and 57 minutes<\/mark><\/td>20 hours<\/mark><\/td><\/tr>
Cost<\/strong><\/td>Free, with R59 Amazon Prime subscription<\/td>R95, with R39 Takealot More Basic subscription<\/td>Free, with R59 Amazon Prime subscription<\/td>R95, with R39 Takealot More Basic subscription<\/td><\/tr>
60-minute delivery option<\/strong><\/td>No<\/td>No<\/td>No<\/td>Yes, for R45 via Mr D, excl. tip<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"

Here is how the US e-commerce giant and South Africa’s top online store performed in a same-day delivery test. <\/p>\n","protected":false},"author":341042,"featured_media":651679,"comment_status":"open","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"posted","_sma_x_autopost_error":"","_sma_x_post_id":"2102110874525630682","_sma_facebook_post_id":"120850204637381_1507131611438817","_sma_instagram_post_id":"17912996670465590","_sma_threads_post_id":"18120098828479327","_sma_x_attempts":1,"footnotes":""},"categories":[18],"tags":[723,16692,90066,11165,99035,10412,107532,94755,995,4566,94493],"class_list":["post-667447","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-internet","tag-amazon","tag-amazon-prime","tag-amazon-co-za","tag-e-commerce","tag-e-commerce-marketplaces","tag-online-shopping","tag-online-stors","tag-same-day-deliveries","tag-takealot","tag-takealot-com","tag-takealotmore"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/667447"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341042"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=667447"}],"version-history":[{"count":10,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/667447\/revisions"}],"predecessor-version":[{"id":667881,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/667447\/revisions\/667881"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/651679"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=667447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=667447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=667447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}