{"id":73688,"date":"2013-03-27T10:02:29","date_gmt":"2013-03-27T08:02:29","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=73688"},"modified":"2013-03-27T11:30:38","modified_gmt":"2013-03-27T09:30:38","slug":"slow-adsl-speeds","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/adsl\/73688-slow-adsl-speeds.html","title":{"rendered":"Slow ADSL speeds?"},"content":{"rendered":"

Many ADSL<\/a> users have been reporting poor speeds and degraded service levels (long before the problems on Eassy and Seacom). Some of these users are blaming their Internet Service Provider (ISP) for the slow speeds, but the problems may lay elsewhere.<\/p>\n

One ISP which has come under particular pressure because of the slow speeds is MWEB<\/a>. Some MWEB subscribers feel that the service provider has been throttling their speed.<\/p>\n

However, MWEB ISP Derek Hershaw<\/a> said this is \u201cabsolutely not true\u201d, and that ADSL users may be affected by congestion problems on Telkom<\/a>\u2019s network.<\/p>\n

\u201cWe have been seeing an increasing number of complaints which suggest that the congestion problems on Telkom’s network are not getting any better,\u201d said Hershaw.<\/p>\n

Hershaw said that the ADSL speed complaints relate to all ISPs, and recent MyBroadband forum discussions illustrate these problems.<\/p>\n

ADSL exchange congestion discussion<\/strong><\/a><\/p>\n

ADSL congestion in Durbanville<\/strong><\/a><\/p>\n

ADSL Throttling or Congestion?<\/strong><\/a><\/p><\/blockquote>\n

Consumer activist website HelloPeter also has numerous complaints related to ADSL exchange congestion.<\/p>\n

\u201cSince the 1MB to 2MB ADSL upgrades in my area the ADSL exchange has been congested,\u201d said one HelloPeter user.<\/p>\n

\u201cTelkom ADSL, Technical and Billing Departments have confirmed that the Roshnee Area is experiencing severely limited ADSL connectivity due to massive Contention\/Congestion after 5pm in the week and on weekends in the Roshnee Telkom Exchange,\u201d said another ADSL user.<\/p>\n

\"Telkom<\/a>

Telkom ADSL congestion complaint on HelloPeter<\/p><\/div>\n

Hershaw said that he is also a victim of the ADSL network congestion at his residence. \u201cI can get about 3Mbps on my 4Mbps connection during business hours, but from around 17:00 onwards I’m lucky if I get 1Mbps. And it’s that bad for pretty much the entire weekend,\u201d said Hershaw.<\/p>\n

Hershaw explained that before Telkom started upgrading line speeds, around 22% of their DSLAM’s were “highly utilised” (another word for congested). However, by the end of January 2013 this figure had climbed to over 30%.<\/p>\n

\u201cWe don’t know which DSLAM’s they are or what Telkom’s plans are to address this, but it’s clearly a problem,\u201d said Hershaw.<\/p>\n

Telkom was asked about the alleged ADSL network congestion, but the company did not respond by the time of publication.<\/p>\n

Telkom previously stated that traffic profiles on the backhaul bandwidth between the DSLAM and the ESR are continuously monitored and any subsequent congestion is addressed accordingly in line with the product specification of their three offerings.<\/p>\n

More ADSL congestion articles<\/h3>\n

ADSL network congestion concerns<\/strong><\/a><\/p>\n

ADSL exchange overload: Telkom on the case<\/strong><\/a><\/p>\n

ADSL network congestion a problem: MWEB CEO<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Many ADSL subscribers have been complaining about slow ADSL speeds, and the blame may be placed on the wrong party<\/p>\n","protected":false},"author":23,"featured_media":73690,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[5],"tags":[559,35,213,109],"class_list":["post-73688","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-adsl","tag-derek-hershaw","tag-headline","tag-mweb","tag-telkom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/73688"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=73688"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/73688\/revisions"}],"predecessor-version":[{"id":73814,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/73688\/revisions\/73814"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/73690"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=73688"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=73688"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=73688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}