{"id":75017,"date":"2013-04-08T15:52:55","date_gmt":"2013-04-08T13:52:55","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=75017"},"modified":"2013-04-08T16:27:36","modified_gmt":"2013-04-08T14:27:36","slug":"iburst-network-damage-photos-and-cost","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/wireless\/75017-iburst-network-damage-photos-and-cost.html","title":{"rendered":"iBurst network damage: photos and cost"},"content":{"rendered":"<p>Inspectors from the Independent Communications Authority of South Africa (ICASA) with \u201cmalicious intent vandalised iBurst\u2019s network equipment\u201d, causing damage of at least R40 million to R50 million. This is according to iBurst CEO Thami Mtshali.<\/p>\n<p>The iBurst network was taken down on Wednesday 3 April after inspectors from ICASA entered the premises of WBS, including the company\u2019s data centre, and seized network equipment without prior notice.<\/p>\n<p>Mtshali told MyBroadband that ICASA\u2019s actions came out of the blue, without any warning or explanation from the regulator.<\/p>\n<p>He explained that they received a letter from ICASA chairman Stephen Mncube stating that the regulator would revert to iBurst about a negotiated settlement following four days after the court order for equipment seizure was issued.<\/p>\n<p>\u201cThe letter from Mncube clearly nullified the court order,\u201d said Mtshali. He added that the court order was only for wireless equipment, which did not give ICASA the right to confiscate any equipment in the iBurst data centre.<\/p>\n<div id=\"attachment_75029\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mybroadband.co.za\/news\/wireless\/75017-iburst-network-damage-photos-and-cost.html\/attachment\/iburst-data-centre-damage-3\" rel=\"attachment wp-att-75029\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-75029\" class=\"size-full wp-image-75029\" title=\"iBurst data centre equipment damage after ICASA raid\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-damage-3.jpg\" alt=\"iBurst data centre equipment damage after ICASA raid\" width=\"600\" height=\"400\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-damage-3.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-damage-3-250x166.jpg 250w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-75029\" class=\"wp-caption-text\">iBurst data centre equipment damage after ICASA raid<\/p><\/div>\n<h3 class=\"my-4\">Malicious intent from ICASA inspectors<\/h3>\n<p>Mtshali said that the \u201cunwarranted\u201d action against iBurst boils down to bad luck. \u201cThere was clearly malicious intent from the ICASA inspectors who vandalised our equipment,\u201d said Mtshali.<\/p>\n<p>He said that the ICASA inspectors were supposed to be well trained, but that they \u201cthrew telecoms equipment worth millions\u201d on the back of a truck and drove around with it without consideration of the damage which they caused.<\/p>\n<p>Mtshali said that giving ICASA inspectors the power to take down a network without oversight from the ICASA council is simply not on. \u201cWe should revisit these regulations,\u201d said Mtshali.<\/p>\n<div id=\"attachment_75027\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mybroadband.co.za\/news\/wireless\/75017-iburst-network-damage-photos-and-cost.html\/attachment\/iburst-data-centre-damage-2\" rel=\"attachment wp-att-75027\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-75027\" class=\"size-full wp-image-75027\" title=\"iBurst data centre equipment damage after ICASA raid\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-damage-2.jpg\" alt=\"iBurst data centre equipment damage after ICASA raid\" width=\"600\" height=\"400\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-damage-2.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-damage-2-250x166.jpg 250w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-75027\" class=\"wp-caption-text\">iBurst data centre equipment damage after ICASA raid<\/p><\/div>\n<h3 class=\"my-4\">Tens of millions in damage<\/h3>\n<p>Mtshali said that he estimates the damage in the confiscation of the data centre equipment to be between R40 million and R50 million \u2013 at least.<\/p>\n<p>He explained that during the downtime they could not do billing runs, sign up new clients or measure bandwidth usage. The damage stretches far beyond the damage to equipment, said Mtshali.<\/p>\n<p>The estimated damage, said Mtshali, does not take reputation damage and subsequent loss of business into account.<\/p>\n<p>The iBurst CEO highlighted that MTN, one of their largest clients, has already indicated that they will move some of their links away from them.<\/p>\n<div id=\"attachment_75025\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mybroadband.co.za\/news\/wireless\/75017-iburst-network-damage-photos-and-cost.html\/attachment\/iburst-data-centre-damage\" rel=\"attachment wp-att-75025\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-75025\" class=\"size-full wp-image-75025\" title=\"iBurst data centre equipment damage after ICASA raid\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-damage.jpg\" alt=\"iBurst data centre equipment damage after ICASA raid\" width=\"600\" height=\"400\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-damage.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-damage-250x166.jpg 250w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-75025\" class=\"wp-caption-text\">iBurst data centre equipment damage after ICASA raid<\/p><\/div>\n<h3 class=\"my-4\">ICASA inspectors could not be found<\/h3>\n<p>Mtshali said that the ICASA inspectors who confiscated their equipment were nowhere to be found when the court ruled that the regulator should return their equipment.<\/p>\n<p>He said that ICASA\u2019s management could not find the inspectors when they had to return the equipment, and no one at the regulator knew where the confiscated iBurst equipment was stored.<\/p>\n<p>According to Mtshali, the equipment was finally returned around midnight on Friday 5 April &#8211; three hours after the issued deadline. This means that the regulator was in contempt of court.<\/p>\n<p>\u201cWhat example does the regulator set if it does not obey the courts,\u201d asked Mtshali.<\/p>\n<div id=\"attachment_75023\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mybroadband.co.za\/news\/wireless\/75017-iburst-network-damage-photos-and-cost.html\/attachment\/iburst-data-centre-3\" rel=\"attachment wp-att-75023\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-75023\" class=\"size-full wp-image-75023\" title=\"iBurst data centre equipment damage after ICASA raid\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-3.jpg\" alt=\"iBurst data centre equipment damage after ICASA raid\" width=\"600\" height=\"800\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-3.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-3-300x400.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-75023\" class=\"wp-caption-text\">iBurst data centre equipment damage after ICASA raid<\/p><\/div>\n<h3 class=\"my-4\">Never again<\/h3>\n<p>Mtshali apologised for the downtime and the disruptions to their clients, saying that it will never happen again.<\/p>\n<p>\u201cICASA will never pull something like this again. They did not understand the magnitude of the impact of their actions,\u201d said Mtshali.<\/p>\n<p>\u201cI will permanently keep my ear to the ground to guard against ICASA inspectors with malicious intent,\u201d he quipped.<\/p>\n<p>ICASA was asked for feedback about their actions, but they did not provide feedback by the time of publication.<\/p>\n<div id=\"attachment_75021\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mybroadband.co.za\/news\/wireless\/75017-iburst-network-damage-photos-and-cost.html\/attachment\/iburst-data-centre-2\" rel=\"attachment wp-att-75021\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-75021\" class=\"size-full wp-image-75021\" title=\"iBurst data centre equipment damage after ICASA raid\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-2.jpg\" alt=\"iBurst data centre equipment damage after ICASA raid\" width=\"600\" height=\"800\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-2.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/04\/iBurst-data-centre-2-300x400.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-75021\" class=\"wp-caption-text\">iBurst data centre equipment damage after ICASA raid<\/p><\/div>\n<h3 class=\"my-4\">More about the iBurst ICASA battle<\/h3>\n<p><a title=\"Startling accusations in iBurst, ICASA battle\" href=\"http:\/\/mybroadband.co.za\/news\/wireless\/74931-startling-accusations-in-iburst-icasa-battle.html\"><strong>Startling accusations in iBurst, ICASA battle<\/strong><\/a><\/p>\n<p><a title=\"iBurst wins court interdict against ICASA\" href=\"http:\/\/mybroadband.co.za\/news\/wireless\/74881-iburst-wins-court-interdict-against-icasa.html\"><strong>iBurst wins court interdict against ICASA<\/strong><\/a><\/p>\n<p><strong><a title=\"ICASA breaks silence on iBurst equipment seizure\" href=\"http:\/\/mybroadband.co.za\/news\/wireless\/74827-icasa-breaks-silence-on-iburst-equipment-seizure.html\">ICASA breaks silence on iBurst equipment seizure<\/a><\/strong><\/p>\n<p><a title=\"iBurst network outage update\" href=\"http:\/\/mybroadband.co.za\/news\/wireless\/74765-iburst-network-outage-update.html\"><strong>iBurst network outage update<\/strong><\/a><\/p>\n<p><a title=\"Truth behind iBurst network problems\" href=\"http:\/\/mybroadband.co.za\/news\/wireless\/74657-truth-behind-iburst-network-problems.html\"><strong>Truth behind iBurst network problems<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>iBurst CEO says that ICASA inspectors with \u201cmalicious intent\u201d vandalised their core network equipment, costing the company millions<\/p>\n","protected":false},"author":23,"featured_media":75043,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[13],"tags":[35,683,533,8975],"class_list":["post-75017","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wireless","tag-headline","tag-iburst","tag-icasa","tag-thami-mtshali"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/75017"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=75017"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/75017\/revisions"}],"predecessor-version":[{"id":75031,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/75017\/revisions\/75031"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/75043"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=75017"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=75017"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=75017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}