{"id":79537,"date":"2013-06-06T10:03:00","date_gmt":"2013-06-06T08:03:00","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=79537"},"modified":"2013-06-06T10:06:13","modified_gmt":"2013-06-06T08:06:13","slug":"dstv-hd-standards-switch-what-you-need-to-know","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/broadcasting\/79537-dstv-hd-standards-switch-what-you-need-to-know.html","title":{"rendered":"DStv HD standards switch: what you need to know"},"content":{"rendered":"<p><a title=\"MultiChoice\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/216214-MultiChoice\">MultiChoice<\/a> recently announced that it is going to switch its HD broadcasts from Digital Video Broadcasting \u2013 Satellite (DVB-S) to the newer DVB-S2 standard on 30 June 2013, freeing up capacity which will let them launch new channels in future.<\/p>\n<p>According to MultiChoice, the majority of its Premium subscribers who have access the DStv\u2019s HD channels will be moved to DVB-S2 without a hitch, but some may need to have their installation adjusted.<\/p>\n<p>Subscribers may test whether their <a title=\"DStv\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/383647-DStv\">DStv<\/a> system is compatible with DVB-S2 by going to a test channel MultiChoice has set up: channel 425.<\/p>\n<p><a title=\"Gerdus van Eeden\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/268397-Gerdus-van-Eeden\">Gerdus van Eeden<\/a>, the Chief Technology Officer for MultiChoice said that subscribers should ensure they are on \u201cAll Channels\u201d or \u201cMy Channels\u201d to see channel 425. If you are on Favourite Channels, you will not see the channel, Van Eeden said.<\/p>\n<div id=\"attachment_34616\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-34616\" class=\"size-full wp-image-34616\" alt=\"Gerdus van Eeden\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2011\/09\/Gerdus-van-Eeden.jpg\" width=\"600\" height=\"400\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2011\/09\/Gerdus-van-Eeden.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2011\/09\/Gerdus-van-Eeden-100x66.jpg 100w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2011\/09\/Gerdus-van-Eeden-185x123.jpg 185w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><p id=\"caption-attachment-34616\" class=\"wp-caption-text\">Gerdus van Eeden<\/p><\/div>\n<p>Should you not see the slide on channel 425, it means that your installation needs adjusting. &#8220;If an installation needs to be adjusted, it means that it was not correctly executed in the first instance with the alignment of the dish being slightly out of sync with the MultiChoice satellite,\u201d said van Eeden.<\/p>\n<p>He added they they offer an SMS service (32445, R1, SMS area postal code) for those subscribers who would like assistance in finding the nearest accredited installer.<\/p>\n<p>He went on to provide the following guidelines for customers when it comes to installations:<\/p>\n<ul>\n<li>An installer call out fee should be between R250 and R350 depending on where they live. This will include any re-alignment or adjustment, and is most likely the only change that will be required to receive the DVB-S2 transmissions.<\/li>\n<li>If the customer is further than 25km away from the installer, the amount above will exclude travel, which will be charged at R3,24 per extra kilometre, which is the AA rate.<\/li>\n<li>If customers do not currently have a 90cm dish, we highly recommend that they change to a 90cm dish (although not required to received DVB-S2 transmissions). The 90cm dish helps to reduce rain fade.\u00a0If a cable is perished or sun-damaged, these might need to be replaced which will be an additional cost.<\/li>\n<\/ul>\n<p>In its FAQ on the DStv self-service website, the satellite operator said that specialised installation instruments are required to ensure an optimal installation and alignment of the dish.<\/p>\n<p>\u201cIt is imperative that the dish is aligned and installed using these instruments to ensure the quality of our customers\u2019 viewing, as well as their DStv Catch Up and DStv BoxOffice value added services,\u201d MultiChocie said.<\/p>\n<p>MultiChoice goes on to say that it does not pay for installation-related costs, but recommends that customers have their installation checked every few years.<\/p>\n<p>\u201cWeather exposure and other factors can influence the quality of the installation and impact their viewing,\u201d the FAQ states.<\/p>\n<h3 id=\"related\">More on broadcasting and TV in South Africa<\/h3>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/broadcasting\/79511-new-dstv-channels-on-the-cards.html\"><strong>New DStv channels on the cards<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/broadcasting\/79241-dstv-under-fire.html\"><strong>DStv under fire<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/gadgets\/78941-biggest-and-most-expensive-tvs-in-sa.html\"><strong>Biggest and most expensive TVs in SA<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/broadcasting\/78995-new-dstv-series-channels-announced.html\"><strong>New DStv series channels announced<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/broadcasting\/78737-sabc-dstv-etv-toptv-reputations-compared.html\"><strong>SABC, DStv, eTV, TopTV reputations compared<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/broadcasting\/77880-dstv-on-demand-for-android-gets-launch-window.html\"><strong>DStv On Demand for Android gets launch window<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What you need to know about DStv\u2019s switch from DVB-S to DVB-S2 for its HD channels<\/p>\n","protected":false},"author":15,"featured_media":79539,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[24],"tags":[19779,85,5068,35,475],"class_list":["post-79537","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadcasting","tag-digital-video-broadcasting-satellite-dvb-s2","tag-dstv","tag-gerdus-van-eeden","tag-headline","tag-multichoice"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/79537"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=79537"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/79537\/revisions"}],"predecessor-version":[{"id":79605,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/79537\/revisions\/79605"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/79539"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=79537"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=79537"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=79537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}