{"id":81185,"date":"2013-06-27T12:01:28","date_gmt":"2013-06-27T10:01:28","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=81185"},"modified":"2013-06-27T12:05:34","modified_gmt":"2013-06-27T10:05:34","slug":"telkom-uncapped-and-fair-use-limits","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/broadband\/81185-telkom-uncapped-and-fair-use-limits.html","title":{"rendered":"Telkom uncapped and fair use limits uncertainty"},"content":{"rendered":"

Telkom<\/a>\u2019s uncapped broadband advertising came under the spotlight after a complaint was lodged with the Advertising Standards Authority of South Africa (ASA<\/a>).<\/p>\n

Telkom advertised its uncapped ADSL products, and in detailing the monthly data limit it stated that there is \u201cno limit\u201d.<\/p>\n

One consumer disputed this claim, arguing that Telkom\u2019s terms and conditions clearly state that these accounts have a fair usage policy.<\/p>\n

The complainant argued that the advertisement is misleading because it is not unlimited as implied by \u201cNo Limit\u201d, nor is it \u201cUncapped\u201d as Telkom imposes certain limits that are only disclosed in the \u201cTelkom Internet Acceptable Use Policy\u201d.<\/p>\n

Telkom responded saying that it has already amended the advertising which will clear up the uncertainty.<\/p>\n

The ASA has a long standing principle not to rule on the matter if the advertiser amends or withdraws the advertisement. It therefore accepted Telkom\u2019s response without considering the merits of the matter.<\/p>\n

More on Telkom and the ASA<\/h3>\n

What does uncapped really mean?<\/strong><\/a><\/p>\n

MWEB Uncapped ADSL claims questioned<\/strong><\/a><\/p>\n

Afrihost uncapped ADSL is uncapped: ASA<\/strong><\/a><\/p>\n

Uncapped must mean uncapped<\/strong><\/a><\/p>\n

MTN unlimited Internet claims misleading: ASA<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Telkom\u2019s uncapped broadband advertising in the spotlight after an ASA complaint about its claims<\/p>\n","protected":false},"author":23,"featured_media":76023,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[4],"tags":[71,351,35,109,219,1755],"class_list":["post-81185","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadband","tag-adsl-2","tag-asa","tag-headline","tag-telkom","tag-uncapped","tag-uncapped-adsl"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/81185"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=81185"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/81185\/revisions"}],"predecessor-version":[{"id":81191,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/81185\/revisions\/81191"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/76023"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=81185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=81185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=81185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}