{"id":82307,"date":"2013-07-16T11:52:16","date_gmt":"2013-07-16T09:52:16","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=82307"},"modified":"2013-07-16T13:26:37","modified_gmt":"2013-07-16T11:26:37","slug":"vodacom-blamed-for-cell-c-network-problems","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/82307-vodacom-blamed-for-cell-c-network-problems.html","title":{"rendered":"Vodacom blamed for Cell C network problems"},"content":{"rendered":"

The main issue behind Cell C<\/a>\u2019s recent network problems is the lack of seamless hand-over between its network and Vodacom<\/a>, Cell C CEO Alan Knott-Craig<\/a> recently told MyBroadband.<\/p>\n

Cell C has a national roaming agreement with Vodacom, and subscribers are able to connect to Vodacom\u2019s network when they fall outside Cell C coverage.<\/p>\n

However, the hand-over from Cell C to Vodacom is not as seamless as it should be, Knott-Craig said.<\/p>\n

He explained that as more users enter a 3G cell, the coverage provided by its tower effectively decreases. Subscribers at the edge of the cell might suddenly find themselves unable to connect.<\/p>\n

This is where the hand-over between Cell C and Vodacom needs to be seamless, Knott-Craig said, otherwise customers will have a poor experience.<\/p>\n

He said that they have tried to resolve the matter with Vodacom, with no luck. Cell C will therefore be lodging a complaint with ICASA<\/a>, Knott-Craig said.<\/p>\n

Knott-Craig explained that their roaming agreement with Vodacom is still valid for a few more years and that terminating it isn\u2019t an option as they would need to \u201cblock up holes\u201d in their network before they switch off Vodacom roaming in an area.<\/p>\n

Vodacom was not immediately able to comment by the time of publication, but has promised \u00a0to provide feedback soon.<\/p>\n

More Cell C and cellular industry news<\/h3>\n

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8ta going out with a whimper<\/strong><\/a><\/p>\n

Telkom Mobile 29c price plan: Vodacom, MTN, Cell C mum<\/strong><\/a><\/p>\n

Best prepaid prices: Vodacom vs Cell C vs MTN vs Telkom Mobile<\/strong><\/a><\/p>\n

Cell C network quality complaints<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Cell C\u2019s network woes are caused mainly by Vodacom not holding up their end of an agreement, according to Alan Knott-Craig<\/p>\n","protected":false},"author":15,"featured_media":82309,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[681,355,35,18090,1729,41],"class_list":["post-82307","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-alan-knott-craig","tag-cell-c","tag-headline","tag-independent-communications-authority-of-south-africa-icasa","tag-network-problems","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/82307"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=82307"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/82307\/revisions"}],"predecessor-version":[{"id":82311,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/82307\/revisions\/82311"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/82309"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=82307"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=82307"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=82307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}