{"id":82383,"date":"2013-07-17T12:06:19","date_gmt":"2013-07-17T10:06:19","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=82383"},"modified":"2013-07-17T14:26:20","modified_gmt":"2013-07-17T12:26:20","slug":"it-wasnt-me-vodacom-on-cell-c-network-problems","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/82383-it-wasnt-me-vodacom-on-cell-c-network-problems.html","title":{"rendered":"It wasn’t me: Vodacom on Cell C network problems"},"content":{"rendered":"

Vodacom<\/a> says that in the last 12 years, nothing has changed in the way it manages handover from the Cell C<\/a> network to its own network.<\/p>\n

This follows recent statements by the CEO of Cell C, Alan Knott-Craig<\/a>, that their network woes are mainly due to a lack of seamless handover to the Vodacom network when a subscriber falls outside Cell C coverage.<\/p>\n

Cell C has a national roaming agreement with Vodacom which Knott-Craig said is valid for at least a few more years.<\/p>\n

According to Knott-Craig, Cell C has tried to resolve the issue with Vodacom but has not been successful and will be referring the matter to the Independent Communications Authority of South Africa (ICASA<\/a>).<\/p>\n

\u201cThe quality of service provided to all our customers, including Cell C is of the highest importance to us,\u201d a Vodacom spokesperson told MyBroadband. According to Vodacom, this is why it has made \u201chuge investments\u201d in its South African infrastructure – over R7-billion in the past year and over R28-billion in the past 5 years.<\/p>\n

\u201cFurthermore, Cell C is partially using our network and we are not responsible for their entire network experience,\u201d Vodacom said.<\/p>\n

Cell C was asked for comment on Vodacom’s response, but explained that it could not immediately provide feedback.<\/p>\n

More on Cell C quality complaints<\/h3>\n

Cell C network upgrade plans<\/strong><\/a><\/p>\n

Vodacom blamed for Cell C network problems<\/strong><\/a><\/p>\n

Cell C receives massive cash boost<\/strong><\/a><\/p>\n

Cell C network quality complaints<\/strong><\/a><\/p>\n

Mobile network quality: why hide the truth?<\/strong><\/a><\/p>\n

Vodacom, MTN, and Cell C fail quality tests<\/strong><\/a><\/p>\n

* Photo of Shaggy by\u00a0Adam Jakubiak<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Vodacom has said that it has not made any changes to the way it delivers its national roaming service to Cell C<\/p>\n","protected":false},"author":15,"featured_media":82387,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[355,35,20505,1729,15481,41],"class_list":["post-82383","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-cell-c","tag-headline","tag-national-roaming","tag-network-problems","tag-roaming-agreement","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/82383"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=82383"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/82383\/revisions"}],"predecessor-version":[{"id":82389,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/82383\/revisions\/82389"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/82387"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=82383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=82383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=82383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}