{"id":87184,"date":"2013-09-21T10:01:28","date_gmt":"2013-09-21T08:01:28","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=87184"},"modified":"2013-09-21T10:03:12","modified_gmt":"2013-09-21T08:03:12","slug":"3-dropped-calls-explained","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/87184-3-dropped-calls-explained.html","title":{"rendered":"3 dropped calls explained"},"content":{"rendered":"<p>Radio 702\u2019s Aki Anastasiou conducted his \u201c2013 Cellphone Safari\u201d this week, testing the network quality of Vodacom, MTN, Cell C, and Telkom Mobile in Johannesburg.<\/p>\n<p>Armed with four Nokia Lumia 520 smartphones \u2013 with everything turned off except the cellphone radios \u2013 Anastasiou drove around the city testing how many calls were dropped.<\/p>\n<p>Test calls were placed to the four cellphones from a landline that could handle multiple outbound calls. When a call was dropped, the cellphone would be called again from the landline.<\/p>\n<p>MTN reigned supreme in this test with 2 dropped calls, followed by Vodacom with 3 dropped calls, Telkom Mobile with 5 dropped calls and Cell C with 6 dropped calls.<\/p>\n<p>Anastasiou made it clear this this was definitely not a scientific experiment, but rather a way to engage with cell phone users and try to pinpoint problem areas on his route.<\/p>\n<p>\u201cAki\u2019s 2013 Cellphone Safari\u201d already had a positive effect. Vodacom investigated their three dropped calls, and are working on improving their performance in these areas.<\/p>\n<ol>\n<li>Vodacom spokesperson Richard Boorman said that the first dropped call, on the R21 South, was caused by cable theft (see photos below). This was the third incident in the space of two weeks in this area, said Boorman.<\/li>\n<li>The second dropped call \u2013 on the R24 towards Bruma \u2013 is a new site for Vodacom that they are optimising. \u201cBased on the info from the safari we\u2019ll be making a change to the orientation of one of the antennae,\u201d said Boorman.<\/li>\n<li>The third dropped call is in a tricky area where it is challenging to find sites for additional base stations. \u201cThe team will look at some options to optimise existing sites in the short-term,\u201d said Boorman.<\/li>\n<\/ol>\n<div id=\"attachment_87196\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft3.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-87196\" class=\"size-full wp-image-87196\" alt=\"Vodacom cable theft\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft3.jpg\" width=\"600\" height=\"400\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft3.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft3-250x166.jpg 250w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-87196\" class=\"wp-caption-text\">Vodacom cable theft<\/p><\/div>\n<div id=\"attachment_87198\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft2.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-87198\" class=\"size-full wp-image-87198\" alt=\"Vodacom cable theft\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft2.jpg\" width=\"600\" height=\"600\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft2.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft2-400x400.jpg 400w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-87198\" class=\"wp-caption-text\">Vodacom cable theft<\/p><\/div>\n<div id=\"attachment_87200\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-87200\" class=\"size-full wp-image-87200\" alt=\"Vodacom cable theft\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft.jpg\" width=\"600\" height=\"400\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2013\/09\/Vodacom-cable-theft-250x166.jpg 250w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-87200\" class=\"wp-caption-text\">Vodacom cable theft<\/p><\/div>\n<h3 class=\"my-4\">Aki&#8217;s 2013 Cellphone Safari<\/h3>\n<p><a title=\"Who drops the most calls in Joburg?\" href=\"http:\/\/mybroadband.co.za\/news\/cellular\/87051-who-drops-the-most-calls-in-joburg.html\"><strong>Who drops the most calls in Joburg?<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/84189-network-quality-vodacom-vs-mtn-vs-cell-c.html\"><strong>Network quality: Vodacom vs MTN vs Cell C<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/77046-mobile-network-quality-why-hide-the-truth.html\"><strong>Mobile network quality: why hide the truth?<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vodacom dropped 3 calls in Aki Anastasiou\u2019s 2013 \u201cCellphone Safari\u201d \u2013 here is why it happened and what is being done to solve the problems<\/p>\n","protected":false},"author":23,"featured_media":87190,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[10252,5224,355,35,42,1167,689,41],"class_list":["post-87184","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-10252","tag-aki-anastasiou","tag-cell-c","tag-headline","tag-mtn","tag-richard-boorman","tag-telkom-mobile","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/87184"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=87184"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/87184\/revisions"}],"predecessor-version":[{"id":87346,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/87184\/revisions\/87346"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/87190"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=87184"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=87184"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=87184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}