{"id":94849,"date":"2014-01-15T14:41:18","date_gmt":"2014-01-15T12:41:18","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=94849"},"modified":"2014-01-16T08:52:08","modified_gmt":"2014-01-16T06:52:08","slug":"starsat-technical-problems-explained","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/broadcasting\/94849-starsat-technical-problems-explained.html","title":{"rendered":"StarSat technical problems explained"},"content":{"rendered":"<p><a title=\"StarSat\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/576303-StarSat\">StarSat<\/a>, the satellite pay television service formerly known as TopTV in South Africa, said in a recent press release that the majority of technical issues on its platform have been resolved.<\/p>\n<p>This is after subscribers took to the web to complain about lack of technical support from StarSat after experiencing signal problems and loss of channels, among other things.<\/p>\n<p>\u201cStarSat acknowledges recent technical challenges faced by subscribers and wishes to apologise for any inconvenience caused,\u201d the operator said.<\/p>\n<p>According to StarSat, the technical difficulties have been largely the result of the migration process as TopTV upgraded to StarSat.<\/p>\n<p>Among the upgrades is a shift from a single transponder to multiple transponders, which StarSat said regretfully resulted in subscribers not receiving certain channels, signal delays, as well as technical dropout.<\/p>\n<p>However, StarSat said that the migration also offered the benefits of the addition of more channels and support for full HD broadcasting.<\/p>\n<p>\u201cThose still experiencing difficulty in accessing some or all channels should contact the call centre on 086\u20130860-STAR\/7827 or SMS their contact number and ID number to 40003,\u201d StarSat said.<\/p>\n<p>StarSat said that it would cover all costs relating to a technician\u2019s visit should it be deemed necessary.<\/p>\n<h3 id=\"related\">More broadcasting news<\/h3>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/broadcasting\/94059-south-africa-held-ransom-by-broadcasters-carrim.html\"><strong>South Africa held ransom by broadcasters: Carrim<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/broadcasting\/93733-starsat-porn-battle-continues.html\"><strong>StarSat porn battle continues<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/broadcasting\/93331-playboy-tv-in-south-africa-pricing-and-details.html\"><strong>Playboy TV in South Africa: pricing and details<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/broadcasting\/92465-new-dstv-explora-features-added.html\"><strong>New DStv Explora features added<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/broadcasting\/92321-10-new-channels-on-toptv-starsat.html\"><strong>10 new channels on TopTV-StarSat<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On Digital Media has apologised and given reasons for the technical problems subscribers have been experiencing<\/p>\n","protected":false},"author":23,"featured_media":92323,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[35,18576,22273,87],"class_list":["post-94849","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadcasting","tag-headline","tag-on-digital-media-odm","tag-starsat","tag-toptv"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/94849"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=94849"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/94849\/revisions"}],"predecessor-version":[{"id":94873,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/94849\/revisions\/94873"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/92323"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=94849"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=94849"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=94849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}