{"id":96253,"date":"2014-02-06T10:57:52","date_gmt":"2014-02-06T08:57:52","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=96253"},"modified":"2014-02-06T11:59:22","modified_gmt":"2014-02-06T09:59:22","slug":"mobile-network-quality-vodacom-vs-mtn-vs-cell-c","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/96253-mobile-network-quality-vodacom-vs-mtn-vs-cell-c.html","title":{"rendered":"Mobile network quality: Vodacom vs MTN vs Cell C"},"content":{"rendered":"<p>The Independent Communications Authority of South Africa (<a title=\"Icasa\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/462443-Independent-Communications-Authority-of-South-Africa-%28ICASA%29\">Icasa<\/a>) published its latest Quality Of Service (QoS) report for <a title=\"Vodacom\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/227063-Vodacom\">Vodacom<\/a>, <a title=\"MTN\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/226943-MTN\">MTN<\/a>, and <a title=\"Cell C\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/213919-Cell-C\">Cell C<\/a> in the Nelson Mandela Bay Metropolitan, revealing some performance problems.<\/p>\n<p>The report focused on the Call Setup Success Rate (CSSR) and Dropped Call Rate (DCR) in Port Elizabeth CBD, KwaZakele, Motherwell, Uitenhage, and KwaNobuhle.<\/p>\n<p>The report revealed the following performance problems from Vodacom, MTN, and Cell C:<\/p>\n<ul>\n<li>Vodacom failed the accessibility (CSSR) test in Motherwell.<\/li>\n<li>Cell-C failed the retainability (DCR) test in Motherwell and KwaNobuhle due to poor coverage conditions.<\/li>\n<li>MTN failed the retainability (DCR) test in KwaNobuhle.<\/li>\n<li>Cell-C did not meet the average DCR target.<\/li>\n<\/ul>\n<div id=\"attachment_96291\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/02\/Network-quality-in-PE.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-96291\" class=\" wp-image-96291 \" alt=\"Call setup success rate\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/02\/Network-quality-in-PE.jpg\" width=\"600\" height=\"300\" \/><\/a><p id=\"caption-attachment-96291\" class=\"wp-caption-text\">Call setup success rate<\/p><\/div>\n<div id=\"attachment_96293\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/02\/Dropped-call-rate-in-PE.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-96293\" class=\" wp-image-96293 \" alt=\"Dropped call rate in PE\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/02\/Dropped-call-rate-in-PE.jpg\" width=\"600\" height=\"330\" \/><\/a><p id=\"caption-attachment-96293\" class=\"wp-caption-text\">Dropped call rate in PE<\/p><\/div>\n<p>&nbsp;<\/p>\n<p>In terms of accessibility key performance indicators, which are expressed as average call set-up success rate (ACSSR), all Operators met the target.<\/p>\n<p>ICASA highlighted that it did not measure voice quality in all areas, and poor signal levels detected in some areas could affect customer experience during the voice call.<\/p>\n<h3 class=\"my-4\">Average call setup success rate (higher is better)<\/h3>\n<p>The report showed that all operators performed above the regulator\u2019s target of 95% for call setup success rates (accessibility).<\/p>\n<div id=\"attachment_96255\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/02\/Call-setup-success-rate.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-96255\" class=\" wp-image-96255 \" alt=\"Call setup success rate\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/02\/Call-setup-success-rate.jpg\" width=\"600\" height=\"250\" \/><\/a><p id=\"caption-attachment-96255\" class=\"wp-caption-text\">Call setup success rate<\/p><\/div>\n<h3 class=\"my-4\">Average dropped call rate (lower is better)<\/h3>\n<p>The report showed that Vodacom and MTN were well below the regulator\u2019s average dropped call rate target of 3%, while Cell-C did not meet the target with a DCR of 3.87%.<\/p>\n<div id=\"attachment_96257\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a  data-lightbox=\"post-image\" href=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/02\/Drop-call-rate.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-96257\" class=\" wp-image-96257 \" alt=\"Average dropped call rate\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/02\/Drop-call-rate.jpg\" width=\"600\" height=\"270\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/02\/Drop-call-rate.jpg 1083w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2014\/02\/Drop-call-rate-640x288.jpg 640w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-96257\" class=\"wp-caption-text\">Average dropped call rate<\/p><\/div>\n<h3 class=\"my-4\">More on mobile network quality<\/h3>\n<p><a title=\"ICASA QoS results: Vodacom vs MTN vs Cell C\" href=\"http:\/\/mybroadband.co.za\/news\/cellular\/76990-icasa-qos-results-vodacom-vs-mtn-vs-cell-c.html\"><strong>ICASA QoS results: Vodacom vs MTN vs Cell C<\/strong><\/a><\/p>\n<p><a title=\"Mobile operators fail quality test: ICASA\" href=\"http:\/\/mybroadband.co.za\/news\/telecoms\/28015-mobile-operators-fail-quality-test-icasa.html\"><strong>Mobile operators fail quality test: ICASA<\/strong><\/a><\/p>\n<p><a title=\"Network quality: Vodacom vs MTN vs Cell C\" href=\"http:\/\/mybroadband.co.za\/news\/cellular\/84189-network-quality-vodacom-vs-mtn-vs-cell-c.html\"><strong>Network quality: Vodacom vs MTN vs Cell C<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ICASA\u2019s latest mobile network quality report reveals some shortcomings in the performance of Vodacom, MTN and Cell C<\/p>\n","protected":false},"author":23,"featured_media":96285,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[355,35,533,42,20935,41],"class_list":["post-96253","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-cell-c","tag-headline","tag-icasa","tag-mtn","tag-network-quality","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/96253"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=96253"}],"version-history":[{"count":3,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/96253\/revisions"}],"predecessor-version":[{"id":96259,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/96253\/revisions\/96259"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/96285"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=96253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=96253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=96253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}