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Thread: Telkom Mobile Internet and MMS Settings

  1. #16

    Default

    Good day ALL;

    Kindly note that Telkom Mobile has instituted a Fair Usage Policy (FUP) on products offering unlimited BIS/BES.

    Once customers reach 5GB usage per month, their internet speed will be reduced. While they will be still able to upload and download DATA can expect speeds of up to 128Kbps once they have exceeded 5GB within that month. The throttling down will also impact the 500MB allocated for You tube streaming as well.

    This decision comes on the back of a review usage of the unlimited BIS/BES benefits. This data benefit was designed for people to use for Email, Social media and web-surfing via their Smart phones. Most of the customers requirement are accommodated comfortable within 5GB per month.



    BB internet speed
    Kindly find attached Telkom Mobile’s official response to the Blackberry data speed issue.

    Issued by:

    Mo2B



    NB: Please avoid logging case regarding this issue unless all has been genuinely looked into and the symptoms are not of what is communicated above.








    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~
    This e-mail is subject to the Telkom SA SOC Ltd electronic communication legal notice,
    available at : http://www.telkom.co.za/TelkomEMailLegalNotice.PDF <http://www.telkom.co.za/TelkomEMailLegalNotice.PDF>
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~

  2. #17

    Default

    Hi guys,

    Mother applied and received her sim card on the 15GB package.

    APN is internet. Mom says device shows no service...

    Any assistance?
    “Once is happenstance. Twice is coincidence. Three times is enemy action”

  3. #18

    Default

    Hi Bond,

    We apologize for the late response.

    We hope is working fine now.

    Regards
    William
    Telkom Social Media Team

  4. #19

    Exclamation

    Hi

    Please can we have the APN for LTE Advanced Prepaid.
    I have to use the MTN roaming...
    hip hop we dont stop

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