The Role of the Agency

The Universal Service and Access Agency of South Africa is established under the Electronic Communications Act No. 36 of 2005, to promote the goals of universal access and universal service in the under serviced areas of South Africa.

The Mandate of the Agency

Under the Electronic Communications Act, the Agency is mandated to:

  • Make recommendations to the Minister of Communications to determine what constitutes universal access by all areas and communities in South Africa;
  • Foster adoption and the use of new methods of attaining universal access and service;
  • Encourage, facilitate and offer guidance in respect of any scheme to provide universal access and service;
  • Encourage any scheme to provide telecommunications services as part of reconstruction and development projects as contemplated in Section 3(a) of the Reconstruction and Development Programme Fund Act, 1994 (Act No. 7 of 1994); and
  • Stimulate public awareness of the benefits of telecommunications services.