My wife's phone (Virgin SIM) was stolen in a "smash and grab" , the phone was "blacklisted" within 30 minutes at the SAP, great! the thief can't use it ... The phone was recovered, even better. BUT......When trying to "unblacklist" the phone she was told that it would take approx 6 WEEKS!!!!! to enable it again . While I understand that the request has to go to the ITC, can anyone tell me why this process takes 6 WEEKS! . Other cell providers state 24 hours on their web site.. Any explanation considered..