I phone through to 10219 to cancel one of the services on my phone.
After holding for nearly half an hour someone answers, I ask to have the service disabled, she doesn't understand. 2 minutes of explaining what I want to do and she finally clicks. She asks for my telephone number and ID number and then goes silent and tells me to call back in 10 minutes(yeh right!). I ask her why I must call back in 10 minutes after already waiting half an hour and she tells me that they are offline. Go Telkom!