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Thread: Is there a telkom rep on mybb?

  1. #1
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    Default Is there a telkom rep on mybb?

    as title

    I have problem with a service i canceled in april, which they still haven't canceled and thus they keep stealing my money. the call centre keeps pushing me arround and your new telkom shops don't deal with accounts anymore they only have sales consultants now

  2. #2
    Still a Mod MickeyD's Avatar
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    No.

  3. #3
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    Quote Originally Posted by MickeyD View Post
    No.
    ok thanks

    i am now busy since 10:10 with telkom pushed from pillar to post

  4. #4
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    A telkom rep? What's is that language you speaking?


    There is a Telkom employee on this BB. In his private capacity though. Won't mention names.

  5. #5

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    telkom rep on mybb?
    This brought tears to my eyes .. whether from laughing, or crying, I'm not sure.

  6. #6

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    Nope... cause they haven't stumbled onto the internet yet.

  7. #7
    Still a Mod MickeyD's Avatar
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    Quote Originally Posted by pjjdp View Post
    A telkom rep? What's is that language you speaking?


    There is a Telkom employee on this BB. In his private capacity though. Won't mention names.
    Ranger is here.

  8. #8
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    Hopefully i have solved the issue caused by telkom now. But they have this big massive firewall around any employee who's job title is higher as call centre agent. Trying to get through to their management or even a call centre supervisor/team leader is impossible. There shops ain't any better when i asked to see the shop manager i was told she is not in today. Then I asked who is in charge if the store manager is not there i got just blank stares and was told nobody. Telkom service is getting worse by the second.

  9. #9
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    Here a video i made out of frustration

    http://www.powtoon.com/p/cxzxvXLPa48/

  10. #10

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    Quote Originally Posted by MickeyD View Post
    No.
    Anything on the cards to change that.

    I mean this forum has been around for 10 years, surely its about time Telkom joins the party ...

  11. #11
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    Quote Originally Posted by Paul Hjul View Post
    Anything on the cards to change that.

    I mean this forum has been around for 10 years, surely its about time Telkom joins the party ...
    Especially since this forum started because of telkom.

  12. #12

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    Quote Originally Posted by moklet View Post
    as title

    I have problem with a service i canceled in april, which they still haven't canceled and thus they keep stealing my money. the call centre keeps pushing me arround and your new telkom shops don't deal with accounts anymore they only have sales consultants now
    LOL, had the same problem. A colleague at work whose husband is in a supervisory position at Telkom assisted. Even he told me at one point he can't believe how difficult it is to get help!!! Eventually after email after email after phone call after phone call after more emails afters fax did he sort out my billing problem and was I able to walk away from Telkom.

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