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Thread: Seller/Buyer Feedback: Your Input Needed

  1. #1

    Lightbulb Seller/Buyer Feedback: Your Input Needed

    I have been wondering what a good system would be to allow buyers and sellers to give feedback about transactions in the classified section. Given that rpm has a severe aversion to 3rd party plug-ins due to security concerns, things like itrader are unlikely to ever happen.

    So that pretty much leaves us with a Seller/Buyer Feedback Thread.
    • I would like input on what a typical post should look like. Importantly it needs to be searchable so people can easily find the feedback.
    • The other logistic is negative feedback, because as we all know there are two sides to every story. I don't want the thread to detract into a mud slinging session, but I do want to expose scammers. So perhaps we allow for a complaint and response with additional discussion diverted to its own thread?


    Your comments please.
    53.91% of South Africans voted in favour of the Nkandla compound and SABC censorship.

  2. #2
    Senior Member Athos's Avatar
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    Seller/Buyer Template:

    Forum Name of Seller:
    Forum Name of Buyer:
    Item Bought:
    Seller/Buyer Experience (very short description):

    End

    The problem is the description because you would want a standard way to rate each seller/buyer. I would want to know things like how long it took to complete the deal, the temperament of the seller/buyer, would you recommend the seller/buyer etc.
    mIRC = Join #care maybe someone there will listen to you...

  3. #3
    Super Grandmaster Deadmanza's Avatar
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    Quote Originally Posted by Athos View Post
    Seller/Buyer Template:

    Forum Name of Seller:
    Forum Name of Buyer:
    Item Bought:
    Seller/Buyer Experience (very short description):

    End

    The problem is the description because you would want a standard way to rate each seller/buyer. I would want to know things like how long it took to complete the deal, the temperament of the seller/buyer, would you recommend the seller/buyer etc.
    Never going to happen.

    If I buy/sell something I am no way going to write an essay to put your mind at ease.

    A simple, "Great buyer/seller, would deal again" is sufficient.

  4. #4
    Senior Member Athos's Avatar
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    Quote Originally Posted by Deadmanza View Post
    Never going to happen.

    If I buy/sell something I am no way going to write an essay to put your mind at ease.

    A simple, "Great buyer/seller, would deal again" is sufficient.
    I agree that you are not going to write a novel.

    I was just trying to formalise it by using some type of template. If you don't have a template it will be difficult to standardise on way the feedback is given.

    So using my template in an example:

    Forum Name of Seller: Fred
    Forum Name of Buyer: Barney
    Item Bought: iStone
    Seller Experience (very short description): Buyer was friendly, paid via EFT without issue.

    Forum Name of Seller: Fred
    Forum Name of Buyer: Barney
    Item Bought: iStone
    Buyer Experience (very short description): Seller was easy to reach, is trustworthy, item bought was in good condition as per description.

    You could expand the template maybe, to make it a bit more standardised by adding a line for the type of transaction.

    Forum Name of Seller:
    Forum Name of Buyer:
    Item Bought:
    Type of transaction (Cash/EFT):
    Seller/Buyer Experience (very short description):
    mIRC = Join #care maybe someone there will listen to you...

  5. #5
    Super Grandmaster Deadmanza's Avatar
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    Quote Originally Posted by Athos View Post
    I agree that you are not going to write a novel.

    I was just trying to formalise it by using some type of template. If you don't have a template it will be difficult to standardise on way the feedback is given.

    So using my template in an example:

    Forum Name of Seller: Fred
    Forum Name of Buyer: Barney
    Item Bought: iStone
    Seller Experience (very short description): Buyer was friendly, paid via EFT without issue.

    Forum Name of Seller: Fred
    Forum Name of Buyer: Barney
    Item Bought: iStone
    Buyer Experience (very short description): Seller was easy to reach, is trustworthy, item bought was in good condition as per description.

    You could expand the template maybe, to make it a bit more standardised by adding a line for the type of transaction.

    Forum Name of Seller:
    Forum Name of Buyer:
    Item Bought:
    Type of transaction (Cash/EFT):
    Seller/Buyer Experience (very short description):
    That seems a lot better.

    The main thing though would be that in order to encourage people to use the system, it would need to be quick and painless. Otherwise people will just ignore it.

  6. #6
    Senior Member Athos's Avatar
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    Quote Originally Posted by Deadmanza View Post
    That seems a lot better.

    The main thing though would be that in order to encourage people to use the system, it would need to be quick and painless. Otherwise people will just ignore it.
    agreed
    mIRC = Join #care maybe someone there will listen to you...

  7. #7

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    Quote Originally Posted by morkhans View Post
    Given that rpm has a severe aversion to 3rd party plug-ins due to security concerns, things like itrader are unlikely to ever happen.
    Never say never ? - saying this with optimism - will be lekker to have something like itrader

  8. #8

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    Quote Originally Posted by surface View Post
    Never say never ? - saying this with optimism - will be lekker to have something like itrader
    An itrader system is a necessity imo.
    Although not a reseller, i do a lot of my selling on forums instead of Gumtree or Junkmail cos a good itrader gives you more peace of mind, doesnt mean you can trust a person 100% but if someone from another town has an itrader rating of 79 positive deals and you have to pay in advance before he posts/couriers it through, you feel he wont mess you around and spoil his itrader.

  9. #9
    Grandmaster
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    I think this is an awesome idea morkhans! iTrader or not, this will be a great start. Athos I think the template is great. This is really taking MyBB classifieds to the next level (maybe also catching up a bit with the likes out there) so I'm all for it and support it for what its worth. I buy and sell online very often so this is encouragement to use the MyBB classifieds even more

  10. #10

    Default

    So had a good deal on this forum... where do I post feedback?

  11. #11

    Default

    Seller feedback:

    Morkhans: Great deal and gives great advice
    patrick: Excellent deal!

  12. #12

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    Essentially speaking if you are not descriptive as possible the chances are that people will move onto another add.

    I personally feel that the standard template is fine however there needs to be room for being more descriptive

  13. #13

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    Why not link seller/buyers accounts with a separate website?

    or somehow add this

    http://www.diabloii.net/forums/threa...others.849359/
    Its true*once you go mac you don't go back*

  14. #14

  15. #15

    Default

    Some seller feedback on thread:
    http://mybroadband.co.za/vb/showthre...B-SSD-8GB-RAM)
    I bought this from Flashgear.
    It was exactly as described, and he shipped to me in Cape Town ALL good!
    Thanks Flashgear.

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