Cool Ideas Fiber ISP - Feedback

[Mike Hoxbig]

Is your XBOX cabled in or using wireless?

Cabled but it seems ok now. May have been a temporary issue

[xcaliber]

Horrible service from Cisp. Recommend them to our complex and getting complaints already. No replies to email and poor service

[PBCool]

Horrible service from Cisp. Recommend them to our complex and getting complaints already. No replies to email and poor service

xcaliber please forward me the mails to paul at cisp.co.za

[xcaliber]

xcaliber please forward me the mails to paul at cisp.co.za

Telling units to forward mail to u

[PBCool]

Telling units to forward mail to u

Great thanks.

[d3c]

Any Issues on vumatel in Bryanstan east using cool ideas. Router not getting ip after reboot

[panayi]

Any Issues on vumatel in Bryanstan east using cool ideas. Router not getting ip after reboot

Similar over here in Douglasdale / Meadowhurst.

Ticket already raised.

[d3c]

Similar over here in Douglasdale / Meadowhurst.

Ticket already raised.

Thanks for reply. Ok I will leave router alone Now ---ticket raised.

[PBCool]

Thanks for reply. Ok I will leave router alone Now ---ticket raised.

Yeap seems it was a general Vumatel outage. But most have mentioned the service is restored.

[panayi]

Yeap seems it was a general Vumatel outage. But most have mentioned the service is restored.

Yup. My service restored. Will close ticket....

[Tinuva]

Is the only payment option Cool Ideas support, debit orders, nothing else?

[stiller26]

Is the only payment option Cool Ideas support, debit orders, nothing else?

I pay them via EFT.

[PBCool]

Is the only payment option Cool Ideas support, debit orders, nothing else?

We offer debit order and payfast instant eft.

[Tinuva]

We offer debit order and payfast instant eft.

Thank you. Good to know. I looked at the website faq and could only find the answer as debit order.

[DrJohnZoidberg]

@PBCool I applied 3 weeks ago and received a Ticket ID but that's all, no information on how long the lead time is. Is there somewhere I can check where I'm on the waiting list?