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Thread: Cool Ideas Fibre ISP - Feedback

  1. #7546
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    Quote Originally Posted by under_sky View Post
    This is not a rant channel for a 1 time poster, the fact that you stayed at home waiting for the courier is your own fault. this is the same with takealot or any company really stupid to be honest that you would waste a day waiting for a delivery sound like a child on Christmas day at the tree. Should have had it sent to your work or something along those lines. Dont take your petty crap out on them, second the courier isnt in their office, no matter who the courier is when you call them they just gonna say what the tracking says which is delivery out for today etc. Once your get your router you will be happy with CISP you actually get what you paid for unlike other ISP's
    Firstly, what has my post count got to do with anything? Because I am not a keyboard worrier I can’t raise my view?

    Secondly, this topic is feedback to Cool Ideas which is a platform to raise your concerns or compliments. In my case, it’s my concerns.

    Thirdly, I have been given the run around for 2 weeks now with regards to the delivery of my router. I was told I ‘collected’ it yet I didn’t and then Cool Ideas assured me that my router would be delivered on Friday. I had to call twice to find out where the courier was and if they were still coming?


    So show that you slightly educated and let people express their views without getting personal.

  2. #7547
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    Quote Originally Posted by PBCool View Post
    Sorry about that, it isn't the norm I can assure you. Please PM me your account name so I can investigate.
    Thanks, will do

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