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Thread: Cool Ideas Fibre ISP - Feedback

  1. #7321
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    Quote Originally Posted by PBCool View Post
    Sure checking it out.
    Thanks. Would you be able to provide for me a time frame of when the upgrade will take place?

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    Logged a ticket regarding the international connectivity (Ticket ID: COOL-20180712-123192) and added tests done with Rain LTE for comparison, fibre details: vumatel aerial 200/200 in kensington

    Speedtest results:

    Fibre:

    Control:

    Vodafone UK London:

    Vodafone NL:


    Rain LTE:

    Control:

    Vodafone UK London:

    Vodafone NL:


    Traceroute results:

    Fibre:

    traceroute to lochness.seedboxes.cc (185.149.90.82), 64 hops max, 52 byte packets
    1 192.168.1.1 (192.168.1.1) 5.242 ms 6.129 ms 3.770 ms
    2 154.0.0.113 (154.0.0.113) 4.666 ms 7.912 ms 6.795 ms
    3 154.0.4.193 (154.0.4.193) 6.605 ms 4.232 ms 16.746 ms
    4 154.0.1.81 (154.0.1.81) 3.001 ms 5.222 ms 6.010 ms
    5 154.0.1.18 (154.0.1.18) 70.646 ms 4.491 ms 9.477 ms
    6 154.0.2.118 (154.0.2.118) 6.958 ms 4.431 ms 3.273 ms
    7 154.0.3.114 (154.0.3.114) 3.968 ms 3.507 ms 3.491 ms
    8 154.0.1.214 (154.0.1.214) 162.705 ms 162.571 ms 162.703 ms
    9 20ge.linx-jnpr.th-n.i3d.net (195.66.225.146) 163.842 ms 163.304 ms 165.257 ms
    10 30ge.cr1-lr0.smartdc.rtm.i3d.net (109.200.218.173) 169.928 ms 241.542 ms 169.992 ms
    11 0 (5.200.30.161) 299.609 ms 170.668 ms 171.477 ms
    12 185.149.88.26 (185.149.88.26) 305.606 ms 173.131 ms 173.084 ms
    13 185.149.90.82 (185.149.90.82) 176.614 ms 174.193 ms 172.875 ms

    Rain LTE:

    traceroute to lochness.seedboxes.cc (185.149.90.82), 64 hops max, 52 byte packets
    1 homerouter.cpe (192.168.8.1) 1.614 ms 1.384 ms 3.780 ms
    2 * * *
    3 41.73.34.193 (41.73.34.193) 27.639 ms 27.781 ms 24.722 ms
    4 41.73.34.205 (41.73.34.205) 21.265 ms 22.738 ms 19.974 ms
    5 * * *
    6 41.73.34.225 (41.73.34.225) 27.424 ms 23.266 ms 19.122 ms
    7 196.250.232.25 (196.250.232.25) 19.918 ms 19.536 ms 23.684 ms
    8 154.66.247.250 (154.66.247.250) 182.372 ms 181.489 ms 179.802 ms
    9 154.66.247.249 (154.66.247.249) 185.235 ms 211.291 ms
    154.66.247.203 (154.66.247.203) 198.887 ms
    10 154.66.247.134 (154.66.247.134) 183.137 ms 187.508 ms
    154.66.247.146 (154.66.247.146) 185.172 ms
    11 80.249.213.133 (80.249.213.133) 204.303 ms 189.384 ms 184.997 ms
    12 185.149.88.26 (185.149.88.26) 203.850 ms 189.319 ms
    185.149.88.22 (185.149.88.22) 193.799 ms
    13 185.149.90.82 (185.149.90.82) 194.505 ms 190.279 ms 193.766 ms

  3. #7323
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    Quote Originally Posted by PBCool View Post
    Yeah thanks, I am trying to establish if it was only that URL as the issue or "all http" as stated.
    Thanks. I'll test again later tonight. I did also test a couple of other file downloads and they were all quite slow. Is there anything specific you'd want me to look at or test?
    Cool Ideas FTTH 100/100, Vumatel (trenched)

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    Quote Originally Posted by kripstoe View Post
    Thanks. I'll test again later tonight. I did also test a couple of other file downloads and they were all quite slow. Is there anything specific you'd want me to look at or test?
    Nah just give me the examples.
    Cool Ideas Service Provider - www.cisp.co.za

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    Quote Originally Posted by Kuroshikun View Post
    Thanks. Would you be able to provide for me a time frame of when the upgrade will take place?
    SADV was supposed to upgrade we have tried to follow up without response, hopefully have feedback in the morning for you.
    Cool Ideas Service Provider - www.cisp.co.za

  6. #7326
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    Quote Originally Posted by gidzekse View Post
    Logged a ticket regarding the international connectivity (Ticket ID: COOL-20180712-123192) and added tests done with Rain LTE for comparison, fibre details: vumatel aerial 200/200 in kensington

    Speedtest results:

    Fibre:

    Control:

    Vodafone UK London:

    Vodafone NL:


    Rain LTE:

    Control:

    Vodafone UK London:

    Vodafone NL:


    Traceroute results:

    Fibre:

    traceroute to lochness.seedboxes.cc (185.149.90.82), 64 hops max, 52 byte packets
    1 192.168.1.1 (192.168.1.1) 5.242 ms 6.129 ms 3.770 ms
    2 154.0.0.113 (154.0.0.113) 4.666 ms 7.912 ms 6.795 ms
    3 154.0.4.193 (154.0.4.193) 6.605 ms 4.232 ms 16.746 ms
    4 154.0.1.81 (154.0.1.81) 3.001 ms 5.222 ms 6.010 ms
    5 154.0.1.18 (154.0.1.18) 70.646 ms 4.491 ms 9.477 ms
    6 154.0.2.118 (154.0.2.118) 6.958 ms 4.431 ms 3.273 ms
    7 154.0.3.114 (154.0.3.114) 3.968 ms 3.507 ms 3.491 ms
    8 154.0.1.214 (154.0.1.214) 162.705 ms 162.571 ms 162.703 ms
    9 20ge.linx-jnpr.th-n.i3d.net (195.66.225.146) 163.842 ms 163.304 ms 165.257 ms
    10 30ge.cr1-lr0.smartdc.rtm.i3d.net (109.200.218.173) 169.928 ms 241.542 ms 169.992 ms
    11 0 (5.200.30.161) 299.609 ms 170.668 ms 171.477 ms
    12 185.149.88.26 (185.149.88.26) 305.606 ms 173.131 ms 173.084 ms
    13 185.149.90.82 (185.149.90.82) 176.614 ms 174.193 ms 172.875 ms

    Rain LTE:

    traceroute to lochness.seedboxes.cc (185.149.90.82), 64 hops max, 52 byte packets
    1 homerouter.cpe (192.168.8.1) 1.614 ms 1.384 ms 3.780 ms
    2 * * *
    3 41.73.34.193 (41.73.34.193) 27.639 ms 27.781 ms 24.722 ms
    4 41.73.34.205 (41.73.34.205) 21.265 ms 22.738 ms 19.974 ms
    5 * * *
    6 41.73.34.225 (41.73.34.225) 27.424 ms 23.266 ms 19.122 ms
    7 196.250.232.25 (196.250.232.25) 19.918 ms 19.536 ms 23.684 ms
    8 154.66.247.250 (154.66.247.250) 182.372 ms 181.489 ms 179.802 ms
    9 154.66.247.249 (154.66.247.249) 185.235 ms 211.291 ms
    154.66.247.203 (154.66.247.203) 198.887 ms
    10 154.66.247.134 (154.66.247.134) 183.137 ms 187.508 ms
    154.66.247.146 (154.66.247.146) 185.172 ms
    11 80.249.213.133 (80.249.213.133) 204.303 ms 189.384 ms 184.997 ms
    12 185.149.88.26 (185.149.88.26) 203.850 ms 189.319 ms
    185.149.88.22 (185.149.88.22) 193.799 ms
    13 185.149.90.82 (185.149.90.82) 194.505 ms 190.279 ms 193.766 ms
    Thanks will check it out, which router are you using and this is on cable yes?
    Cool Ideas Service Provider - www.cisp.co.za

  7. #7327
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    Quote Originally Posted by gseptember View Post
    Good news MetroFibre has activated my line and I got my CI router now can't wait to get home and test my new line
    Which router did you get with MFN? Also going to go MFN and CI (when MFN ever gets back to me with when we will be live).. Complex wired en April. Streets seems done about month ago.. Just nobody knows when we can sign up.

  8. #7328
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    Quote Originally Posted by PBCool View Post
    Thanks will check it out, which router are you using and this is on cable yes?
    Using a TP-Link Archer C1200 and yes this is via cable.

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    Quote Originally Posted by PBCool View Post
    Think I know what it is, should be resolved in a few mins.
    Everything is looking good now! What needed to be changed?

    Also thank you for the help!

    Code:
    [[email protected]] > tool traceroute 1.1.1.1    
     # ADDRESS                          LOSS SENT    LAST     AVG    BEST   WORST
     1 155.93.243.1                       0%    7   0.4ms     0.4     0.4     0.6
     2 154.0.1.125                        0%    7   0.3ms     0.3     0.3     0.4
     3 154.0.1.13                         0%    7   0.5ms     0.5     0.5     0.6
     4 196.10.140.198                     0%    7   0.6ms     0.6     0.6     0.7
     5 1.1.1.1                            0%    7   0.6ms     0.6     0.5     0.8
    -- [Q quit|D dump|C-z pause]
    Vumatel Fibre AE | Cool Ideas 50Mbps / 50Mbps
    MTCNA Certified | UBWS & UBWAv2 Certified | YeaStar S-Series PBX Technician Certified

  10. #7330
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    Quote Originally Posted by Nicholas Marzio View Post
    Everything is looking good now! What needed to be changed?

    Also thank you for the help!

    Code:
    [[email protected]] > tool traceroute 1.1.1.1    
     # ADDRESS                          LOSS SENT    LAST     AVG    BEST   WORST
     1 155.93.243.1                       0%    7   0.4ms     0.4     0.4     0.6
     2 154.0.1.125                        0%    7   0.3ms     0.3     0.3     0.4
     3 154.0.1.13                         0%    7   0.5ms     0.5     0.5     0.6
     4 196.10.140.198                     0%    7   0.6ms     0.6     0.6     0.7
     5 1.1.1.1                            0%    7   0.6ms     0.6     0.5     0.8
    -- [Q quit|D dump|C-z pause]
    Just some routing tweak, glad it's sorted.
    Cool Ideas Service Provider - www.cisp.co.za

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    Quote Originally Posted by PBCool View Post
    And you have bypassed your router for the same tests? All we can do is chase MFN which usually doesn't happen quickly. But will try get some feedback tomorrow.
    Hello PBCool, any feedback for me please?

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    Quote Originally Posted by nk1 View Post
    Hello PBCool, any feedback for me please?
    I chased up, and followed up with whatapps to the respective people without feedback as yet. I am expecting it tomorrow morning.
    Cool Ideas Service Provider - www.cisp.co.za

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    Quote Originally Posted by PBCool View Post
    Thanks will check it out, which router are you using and this is on cable yes?
    @PBCool Who is your primary upstream provider? Looking deeper into the routing it seems like it's going through IS? I can see you peer with IS, Liquid, Seacom, and WACS so traffic internationally has to go through one of those.

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    Quote Originally Posted by gidzekse View Post
    @PBCool Who is your primary upstream provider? Looking deeper into the routing it seems like it's going through IS? I can see you peer with IS, Liquid, Seacom, and WACS so traffic internationally has to go through one of those.
    It's a couple, we get our own Layer2 to London where we Peer at LINX, our layer2 is via multiple carriers using WACS as a primary carrier and SAT3/Eassy as alternatives. We use IS for local transit in JHB and eNetworks in CPT.

    Other than that we peer everywhere nationally, which would then include Liquid Seacom etc.

    Our upstream in London is HE.
    Cool Ideas Service Provider - www.cisp.co.za

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    Quote Originally Posted by PBCool View Post
    I chased up, and followed up with whatapps to the respective people without feedback as yet. I am expecting it tomorrow morning.
    Thank you. Much appreciated.

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