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Thread: Cool Ideas Fibre ISP - Feedback

  1. #5131
    Cool Ideas Service Provider PBCool's Avatar
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    Quote Originally Posted by Waylander View Post
    Every 3-5 days from a quick glance at the past month, at those times.
    Please PM me your results.
    Cool Ideas Service Provider - www.cisp.co.za

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    Quote Originally Posted by PBCool View Post
    We've filtered out CPT clients from the JHB direct connect. So CPT clients route directly to London.
    Is this for Vumatel and Octotel only? EU/Ireland ping for AWS still hovers around 180-200 for me.
    Last edited by ajan; 17-04-2018 at 02:21 PM.

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    Quote Originally Posted by PBCool View Post
    We've filtered out CPT clients from the JHB direct connect. So CPT clients route directly to London.
    Maybe he means connect to the CT1 node instead of London and JB1.

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    Quote Originally Posted by MDE View Post
    Maybe he means connect to the CT1 node instead of London and JB1.

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    Correct haha

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    Intermittent problems in Sundowner? 90% off, occasional bursts that are working. Anyone else having issues?

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    Quote Originally Posted by MDE View Post
    Maybe he means connect to the CT1 node instead of London and JB1.

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    No I don't, I mean we don't use the direct connect for CT customers. We carry it to London ourselves. At the moment
    Cool Ideas Service Provider - www.cisp.co.za

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    Quote Originally Posted by ajan View Post
    Is this for Vumatel and Octotel only? EU/Ireland ping for AWS still hovers around 180-200 for me.
    Yeah I will filter out Openserve customers as well
    Cool Ideas Service Provider - www.cisp.co.za

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    PBCool - can you help, please!

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    Quote Originally Posted by PBCool View Post
    It still takes that amount of time, they need to come and install the ONT and provision it, then we courier router.
    Thanx.. Will follow up with Metrofibre when we can start contacting ISPs

    J

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    Quote Originally Posted by ScrooV View Post
    PBCool - can you help, please!

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    Have you logged it?
    Cool Ideas Service Provider - www.cisp.co.za

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    I have - they say it's not on the Vumatel active problem list, but will come back to me - each time they do, there is no news or ETA. Been like this since 3pm. Done all the normal fault checking, rebooting etc. CI gave me a new IP as well - no change. Just need assurance it's being looked into and an ETA if possible.

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    Quote Originally Posted by PBCool View Post
    No I don't, I mean we don't use the direct connect for CT customers. We carry it to London ourselves. At the moment
    I meant @DJZazzie not you

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    Quote Originally Posted by MDE View Post
    I meant @DJZazzie not you
    Oh right
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    Quote Originally Posted by PBCool View Post
    Have you logged it?
    Thanks for all the off-line help PBCool - appreciated!!

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    @PBCool

    I stay in Cape Town and was just wondering why the Cloudflare DNS is routed to Durban? and Google to JHB

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