Neotel NeoBroadband poor speed on 8Mbps line

[l_abc_l]

I currently have a 8Mbps line and I'm based in Kyalami.

My line speed test at best at 5-6Mbps at off peak times and at most 2-3 Mbps during peak.

These speeds are really not acceptable for the price paid.

Can the NEOTEL rep please contact me so that we can resolve.

Thanks

[N3otel2012]

Good afternoon,
Please kindly contact us on Facebook or call us on 0860636835 so that we can look into your speeds for you?

[l_abc_l]

It is now October. The saga continues- still no urgency from Neotel. Line is now functioning almost like a 2Mbps line...

Call logged but response times are pathetic- if this is not resolved this week it's Good bye Neotel.