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Thread: Neotel NeoBroadband poor speed on 8Mbps line

  1. #1

    Default Neotel NeoBroadband poor speed on 8Mbps line

    I currently have a 8Mbps line and I'm based in Kyalami.

    My line speed test at best at 5-6Mbps at off peak times and at most 2-3 Mbps during peak.

    These speeds are really not acceptable for the price paid.

    Can the NEOTEL rep please contact me so that we can resolve.

    Thanks

  2. #2

    Default

    Good afternoon,
    Please kindly contact us on Facebook or call us on 0860636835 so that we can look into your speeds for you?

  3. #3

    Default

    It is now October. The saga continues- still no urgency from Neotel. Line is now functioning almost like a 2Mbps line...

    Call logged but response times are pathetic- if this is not resolved this week it's Good bye Neotel.

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