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Thread: Neotel internet speed

  1. #1

    Angry Neotel internet speed

    Hi, I have been complaining to neotel technical department regarding my dongle speeds for a long time now to no action on inprovement. Lately it seems to me that the more i complain the worse it gets,it as if they deliberately throttling down the speed. I bought the dongle because the lowest speed would never be less than 1 Mbps. For the last month speed have gotten so bad that speed tests are timed out. In the past when i phoned neotel they would look into the problem. Then for 2 to 3 days after, speeds would just over 1 Mbps then back to extremely slow speeds averaging 0.2Mbps. Two latest Neotel Ref.No: Fcr_837423518: Freq 296369986 of complaints and no response!

  2. #2
    Grandmaster SweetFennyAdams's Avatar
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    Join the Neotel Client Action Group

    http://www.facebook.com/groups/1407365999291481/
    Ordinary morality is only for ordinary people.

  3. #3

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    i have Wireless 4Mb/s Unlimited Unshaped NO Contention for R1600 from Neotel (http://www.minet.co.za)

  4. #4
    Grandmaster SweetFennyAdams's Avatar
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    Quote Originally Posted by fluffykittenlover View Post
    i have Wireless 4Mb/s Unlimited Unshaped NO Contention for R1600 from Neotel (http://www.minet.co.za)
    Good luck with that!
    Neotel's direct subscribers aren't getting any.
    Ordinary morality is only for ordinary people.

  5. #5

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    I have the exact same issue. I end up tweeting them, getting faster speeds for a few days then absolutely slow Internet. Decided to install a landline this month, and well that turned out to be a disaster as I am still waiting (Telkom fault) ;(.

    Hope you manage to get your neotel thing sorted

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