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Thread: Afrihost New Network Feedback - Part 3

  1. #1066

    Default

    Quote Originally Posted by Gazbal View Post
    Also cancelled 9th January and made sure Simfy also cancelled. Just received R60 invoice for Feb. Email sent to accounts.... hopefully sorted before debits go off.
    You are also more than welcome to PM me your details.
    "Great Scott!"

  2. #1067

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    Quote Originally Posted by standerr View Post
    Trying to do updates from the Google play Store this morning, but throughput fluctuating between 700Kbps and 1.5Mbps. This on my 20Mbps line.
    Tracert. It is different than a week ago.
    Current
    Code:
    Tracing route to play.l.google.com [172.217.23.46]
    over a maximum of 30 hops:
    
      1    <1 ms    <1 ms    <1 ms  10.1.0.254 
      2    <1 ms    <1 ms    <1 ms  10.100.0.1 
      3     *        *        *     Request timed out.
      4    20 ms    19 ms    19 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
      5    22 ms    18 ms    19 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
      6    19 ms    23 ms    19 ms  41.164.52.40 
      7    37 ms    37 ms    37 ms  172.18.1.164 
      8    38 ms    45 ms    56 ms  72.14.194.206 
      9   200 ms   200 ms   199 ms  66.249.95.8 
     10   200 ms   199 ms   200 ms  209.85.241.73 
     11   200 ms   201 ms   201 ms  209.85.254.160 
     12   201 ms   201 ms   201 ms  108.170.246.193 
     13   200 ms   200 ms   200 ms  108.170.235.107 
     14   200 ms   201 ms   200 ms  lhr35s02-in-f46.1e100.net [172.217.23.46] 
    
    Trace complete.
    Week ago
    Code:
    Tracing route to play.l.google.com [216.58.223.14]
    over a maximum of 30 hops:
    
      1    <1 ms    <1 ms    <1 ms  10.1.0.254 
      2    <1 ms    <1 ms    <1 ms  10.100.0.1 
      3     *        *        *     Request timed out.
      4    38 ms    38 ms    42 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
      5    49 ms    19 ms    18 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
      6    19 ms    19 ms    19 ms  41.164.52.40 
      7    39 ms    39 ms    38 ms  172.18.1.164 
      8    42 ms    41 ms    41 ms  72.14.194.206 
      9    40 ms    40 ms    39 ms  72.14.237.239 
     10    41 ms    41 ms    41 ms  jnb01s07-in-f14.1e100.net [216.58.223.14] 
    
    Trace complete.
    Local speed tests also looking normal.
    It looks like you were being routed to two different Google Play servers entirely... Were there any other services that aren't running well?
    "Great Scott!"

  3. #1068

    Default

    Quote Originally Posted by notstpaul View Post
    So, I'm not the only one with dial up speeds on an adsl line. I'm glad I managed to at least connect to mybb!
    We'll definitely need to look into that! What sort of account do you have with us? What sort of speeds are you getting on your speedtests?
    "Great Scott!"

  4. #1069

    Default

    Quote Originally Posted by dj2381 View Post
    Trying to play some rocket league, it's a NO go....if I can't play online then this account becomes pretty pointless, not the only game I've had issues with this week either.
    That's not good at all! Are you having issues with latency?
    "Great Scott!"

  5. #1070

    Default

    Quote Originally Posted by Davedes View Post
    At around 2PM i was downloading torrents between 17-18.5Mbps, now just before 6PM nothing will go past 300KB/s on a well seeded file.

    Heavy shaping taking place on unshaped capped accounts.

    Attachment 414856

    Attachment 414858

    Attachment 414862

    Funny how speedtest reflects a different story.


    That's not good to see... Were you seeing any other shortfalls in your connection speeds? In the past when your P2P speeds were low so too were your speedtest results. Were you seeing those sorts of speeds on all of your P2P downloads?
    "Great Scott!"

  6. #1071
    Paramedic medicnick83's Avatar
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    Default

    Quote Originally Posted by Gazbal View Post
    Also cancelled 9th January and made sure Simfy also cancelled. Just received R60 invoice for Feb. Email sent to accounts.... hopefully sorted before debits go off.
    I also got the same e-mail - I contacted AH accounts and the lady told me she can see that everything was cancelled long ago and that I must ignore that e-mail.
    I also have proof of cancellation because a support guy checked my account and told me "everything had been cancelled"

  7. #1072
    Super Grandmaster Johnatan56's Avatar
    Join Date
    Aug 2013
    Location
    Cape Town
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    15,414

    Default

    Quote Originally Posted by AfriGenie View Post
    Thanks! That's looking quite a bit better! With the latency on 210ms do you see any spikes in latency or jitter?
    Yeah, some rare spikes happened on Sat/Sun same times, probably again today and tomorrow as people try and use up their caps.
    Quote Originally Posted by ChocolateBadger View Post
    Welcome to life. It's your life. Do what you want.
    http://www.speedtest.net/my-result/6136410418

  8. #1073

    Default

    Quote Originally Posted by AfriGenie View Post
    You are also more than welcome to PM me your details.
    Thanks for the offer, AfriGenie, but not necessary yet as efficient accounts lady replied and assisted this morning.

  9. #1074

    Default

    Quote Originally Posted by AfriGenie View Post


    When you cancelled Plus+ you would have had the option to continue your Simfy Subscription. Please PM me your details and I'll check what happened.
    Accounts sorted it out. Thanks.

  10. #1075

    Default

    Quote Originally Posted by AfriGenie View Post
    That's not good at all! Are you having issues with latency?
    Just had another go and it seems its better now, would upgrading to 20Mbs VDSL help with latency? It would be nice to see some real world performance before I attempt to upgrade.

  11. #1076

    Default

    Will the new Afrihost Capped DSL Feedback Forum deal with both Shaped and Unshaped Capped Data accounts?

  12. #1077
    Still a Mod MickeyD's Avatar
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    Default

    Please post your query or feedback, etc. in the relevant new thread:

    - Afrihost Mobile Feedback
    - Afrihost Fibre Feedback
    - Afrihost Capped DSL Feedback
    - Afrihost Uncapped DSL Feedback

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