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Thread: Euphoria hosted PABX VOIP system

  1. #1
    SmoothOokerMaximus The_Librarian's Avatar
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    Default Euphoria hosted PABX VOIP system

    Good afternoon all admins

    Who of you are hosting Euphoria VOIP systems at your workplace/employment?

    We are looking at alternatives to our current Cisco VoIP system - it is well over 6 years old at this stage, and we are a bit hindered by it not having advanced functions such as call logging amongst others.

    The pain in the butt is when we get new handsets which requires new codes and updates to be loaded on the Cisco router, and that requires a call-out from the company who installed it for us.

    So basically we are looking at a system which we can self-administrate, which will be a bit cheaper than the Cisco kit, and which we can update ourselves with new firmware/software when these comes out.

    TIA

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    Grandmaster gfmalan's Avatar
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    Good Afternoon,

    I'm using their products at my clients.

    Kind Regards,

  3. #3
    SmoothOokerMaximus The_Librarian's Avatar
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    Default

    Forgot to mention that we're located in Pretoria.
    A Sunday Law is coming soon.

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  4. #4

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    No experience with Euphoria but how a big office setup is this? On larger installations an on site PABX may be a better idea.

    You can also have a look at the Switchvox equipment for larger offices. Or even raw Asterisk, something I actually prefer instead of all the pretty front ends.

  5. #5

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    Hi

    My name is Tania and I am a Sales Consultant at Euphoria Telecom.

    You are in for a treat once you see what we can do for you.

    Please send me more detail on your requirements and I shall be happy to assist.

    Kind regards,
    Tania Barker
    Sales Executive




    Euphoria Telecom (Pty) Ltd
    Cape Town: 021 200 0500 | Johannesburg: 010 593 4500 | Cell: 083 323 0011
    Email: [email protected] I Website : www.euphoria.co.za

  6. #6
    Super Grandmaster SharkBait's Avatar
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    Default

    We are using them as well. Just don't route your call over LTE, unless you have excellent signal for LTE and the LTE is being used for nothing else. Your initial switch might be costly, depending on how maybe phones you need to buy, other than that, it's the way to go.

    Quote Originally Posted by The_Librarian View Post
    Forgot to mention that we're located in Pretoria.
    Doesn't matter where you are, as long as you have internet access.

  7. #7
    Super Grandmaster mister's Avatar
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    Quote Originally Posted by TaniaBarker View Post
    Hi
    My name is Tania and I am a Sales Consultant at Euphoria Telecom.
    You are in for a treat once you see what we can do for you.
    Hi Tania

    What is your monthly charge for a sip account?

  8. #8

    Default EUPHORIA TELECOM

    Quote Originally Posted by mister View Post
    Hi Tania

    What is your monthly charge for a sip account?
    Good Morning

    Thank you for your valued inquiry.

    Euphoria's focus is on our Full Cloud PBX offering which enables clients to have insight into every aspect of calls coming into or out of their organisation as well as full Management and Real Time Reporting.

    We have a free self help service. Please visit www.freshphone.co.za for more detail.

    Also, feel free to contact me at [email protected]

    Warm Regards,

  9. #9
    Grandmaster Neo_X's Avatar
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    Default

    Quote Originally Posted by mister View Post
    Hi Tania

    What is your monthly charge for a sip account?
    Last quote i had in November 2016 was about R85 per extension.

    think cheapest hosted offer i had was switchtel (about R250 per 10 extensions. )

    best is to get quotes from a few places, with your number of people, planned growth - and comparing hosted / on-site PABX's

    Few places you can contact :
    HD Telecom (hosted + onsite)
    Switchtel (Hosted)
    Bitco (Hosted)
    Euphoria (Hosted)
    VOX (Hosted + onsite)


    i have heard conflicting stories about running VOIP via LTE - thus keep a backup plan ready should the LTE give problems (fiber best choice)
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  10. #10

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    @minster, I dont think this was answered, I also work for Euphoria.

    We dont sell SIP trunks on their own, we sell extensions, with SIP, billing, TMS and PBX functionality included.
    Express Extensions (No Queues) = R65 per month per extension
    Enterprise Ext (Full Package) = R85 per month per extension
    Integrator (For High outbound calling companies) = R125 per month per extension, but you get a reduced call rate.

    Thank you

  11. #11

    Default

    Hi @Neo_X, if you use LTE in conjunction with Vibe Technology, i.e in Rainmode which is a technology built into Vibe LTE (as long as you are using it only for voice ) should be fine. Obviously if you are getting low speeds, it wont work.

    Rain mode enables you to use two different forms of connectivity to put your voice over, i.e pushing the call over both links. Costs slightly more, but you now have a 200% change of getting the call to the destination.
    Thanks

  12. #12
    Super Grandmaster mister's Avatar
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    Decided to go with Switchtel

    R100 for 4 channels.

  13. #13

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    Quote Originally Posted by mister View Post
    Decided to go with Switchtel

    R100 for 4 channels.
    How is it going so far? I am looking at getting the same.
    Vumatel Fibre | Cool Ideas 50Mbps / 50Mbps | UBWS & UBWAv2 Certified | YeaStar S-Series PBX Technician Certified

  14. #14
    Super Grandmaster mister's Avatar
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    Quote Originally Posted by Nicholas Marzio View Post
    How is it going so far? I am looking at getting the same.
    I just signed the documents today. Their support team has been amazing so far - very professional. I looked at around 10 different providers before settling on Switch.

  15. #15

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    LTE isn't that bad? it all depends on your signal obviously, but these guys offer something which helps bond links so you can use LTE and DSL for example and have no issues.

    http://www.voipex.co.uk/about-vibe/how-vibe-works

    I know Euphoria and other providers like Clarotech and Fatbudgie use this tech too.

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