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Thread: Rocketnet - feedback?

  1. #1

    Default Rocketnet - feedback?

    I've been with Kiklo for 3 months (apparently they have a mandate for that time in our estate?) - not sure the mandate is legal to reinforce.

    They've been fine. Service delivery ok. The line physically went down on a Saturday and they aren't open on the wkend to correct it so that was frustrating.

    I see Rocketnet prices seem amazing - anyone used them? Metrofibre installed our line.

  2. #2

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    I recently signed up with RocketNet (on Vumatel though) on a 50/50 package @ R995/m.

    Their service seems quick, even after hours. The call centre agent (who called me within 5 minutes of me signing up) was very helpful in setting up the account and within 10 minutes we were up and running. Although their customer portal doesn't seem too great, very empty to say the least, but hopefully that improves in the near future.

    As for the actual internet service, I have no complaints so far, the line runs at full speed and there have been no line drops or slowdowns as of yet. This speedtest was done over the wifi:

    http://www.speedtest.net/my-result/i/2187920719

    Youtube automatically plays at 1440p (or whatever is the highest), torrents (depending on the number of seeds) easily exceed 5MB/s, HTTP downloads go at 5MB/s+

  3. #3

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    Quote Originally Posted by mattproctor View Post
    I've been with Kiklo for 3 months (apparently they have a mandate for that time in our estate?) - not sure the mandate is legal to reinforce.

    They've been fine. Service delivery ok. The line physically went down on a Saturday and they aren't open on the wkend to correct it so that was frustrating.

    I see Rocketnet prices seem amazing - anyone used them? Metrofibre installed our line.
    As per similar post recently , I am with Rocketnet on Metrofibre. Very happy with price , speed , service. No complaints.

  4. #4
    The Legend Pho3nix's Avatar
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    Default

    No other feedback on RocketNet?
    Torrents? Porn? Twitch quality?
    Disclaimer:All posts are personal opinion and not the opinion of anyone else or any other entity.

  5. #5

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    There has been other threads on the same ISP, maybe do a search

  6. #6

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    Anyone else only get half their download speed on international speedtest servers? Local is full speed up and down but from any international server I only get half the download speed, the fact that it is exactly half makes me wonder...
    And can you ping your own external IP over internet on Rocketnet? Enabled ping on external interface but no luck when I ping it from any other location, my VPN to the router also not working since I moved from ADSL to fibre
    I get a external IP in a /24 range, that normal on fibre?

    Edit, VPN now works but still cannot ping but not going to worry about that as I only enabled ping for testing. Still wondering about the international bandwidth that's slow compared to a 4Mb adsl line
    Last edited by irBosOtter; 06-10-2017 at 06:07 AM.

  7. #7

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  9. #9

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    Quote Originally Posted by 11masoodt View Post
    cool thanks, mine is also sorted now with full speed international

  10. #10

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    Hi Guys as an official RocketNet representative please let us know if you have any questions

  11. #11
    The Legend Pho3nix's Avatar
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    Quote Originally Posted by Ronald-RocketNet View Post
    Hi Guys as an official RocketNet representative please let us know if you have any questions
    Hi Ronald,

    Do you guys shape any protocols?
    Disclaimer:All posts are personal opinion and not the opinion of anyone else or any other entity.

  12. #12

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    Quote Originally Posted by Pho3nix View Post
    Hi Ronald,

    Do you guys shape any protocols?
    Hi there

    No we donít shape at all, we donít throttle either we believe that the internet should be uncapped and free to use as you wish.

  13. #13
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    My international speed is terrible at the moment. I'm on 50/5 and here's my results:

    local: https://speedtest.mybroadband.co.za/result/4750041
    London: http://beta.speedtest.net/result/6689699010

  14. #14

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    Quote Originally Posted by ConDamage View Post
    My international speed is terrible at the moment. I'm on 50/5 and here's my results:

    local: https://speedtest.mybroadband.co.za/result/4750041
    London: http://beta.speedtest.net/result/6689699010
    Can you log a ticket with us on this, [email protected] I just did an international speedtest to Vodafone UK server and got 100Mbps down.

  15. #15
    The Legend Pho3nix's Avatar
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    Quote Originally Posted by Ronald-RocketNet View Post
    Hi there

    No we donít shape at all, we donít throttle either we believe that the internet should be uncapped and free to use as you wish.
    I like. What router do you guys provide?
    Might be joining you guys in Nov
    Disclaimer:All posts are personal opinion and not the opinion of anyone else or any other entity.

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