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Thread: Samsung MU7000 backlight bleed

  1. #1

    Default Samsung MU7000 backlight bleed

    I bought a Samsung MU7000 55" through Loot and it was delivered on Friday. It's a really awesome tv except for one thing. There's so much backlight bleed that I've contacted Loot's return department.

    How much backlight bleed is acceptable?

    I'm attaching some photos to show how bad it is. Please let me know if it's normal.

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  2. #2
    Super Grandmaster xrapidx's Avatar
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    Default

    Nope. Return.

  3. #3
    Senior Member Fcon_Vpro's Avatar
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    Default

    Wow definitely return.
    Id say a bit of bleeding is only acceptable on a very dark scene, but to see it on a colorful scene is unacceptable.
    I have a KU7000 and my back-light bleed is barely noticeable.

  4. #4

    Default

    Which Firmware are you running ?

    On 1180.5 Light bleed was a major issue but the new firmware 1201.6 has fixed these issues.

  5. #5

    Default

    I have a KS8000 - 1150 was perfect , when upgraded to 1169 and 1180.5 I had a similar issue now running 1201.6 so much better.

  6. #6

    Default

    Quote Originally Posted by Nithan15 View Post
    Which Firmware are you running ?

    On 1180.5 Light bleed was a major issue but the new firmware 1201.6 has fixed these issues.
    I updated to the latest version when I first switched it on. Will go check for updates again this evening, thanks.
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  7. #7

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    Quote Originally Posted by Solitude View Post
    I updated to the latest version when I first switched it on. Will go check for updates again this evening, thanks.
    Update 1201.6 for some reason will not pull through LAN you have to do a download and USB upgrade - had to do this for 1180.5 as well.

  8. #8
    Super Grandmaster Ho3n3r's Avatar
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    Definitely way too much. If you could barely notice it, they'd have a case not to return it, but this is highly over the limit for "barely noticeable". Not that I assume they'd refuse it.

    Will firmware updates really fix an issue like this? Isn't this a physical problem, instead of a software issue?
    Handtekening

  9. #9

    Default

    I know a lot of guys had this issue and Firmware have fixed a few some had to return the set as it was a panel issue.

    You can read up here this is where I found the solution to mine
    http://www.avsforum.com/forum/166-lc...rs-thread.html

    You could search the model of your tv on that Threads.

  10. #10

    Default

    A Samsung representative will come have a look at the tv today. Hopefully we won't have much trouble in exchanging it. Will let everyone know.

    In case anyone ever has a problem like this in the future. I contacted Loot's return department and they gave me the number for Samsung's customer care service after which they said they will send someone to inspect the tv.

    Will see how it goes from there.
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  11. #11

    Default

    I also bought a 24" monitor for my PC, the bleed is noticeable on dark scenes.

    Im wondering if this will be my last samsung monitor, my previous one had zero bleed and that was a CCFL and not my current LED.


    That is waaaaaay too much, return it.
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  12. #12

    Default

    What happened in the end?

    I had this with a panel of my H7000.

    My KU7000 - although technically an inferior TV - is pretty much perfect when it comes to bleed.
    Jšgermeiʃter can fix that!

  13. #13

    Default

    It was replaced with a new one. The new one looks much better than the old one but there's still some bleeding especially in the bottom left corner. The tv is outstanding except for that.

    It's disappointing really. I don't think I'll buy a Samsung tv again. My previous 40" Samsung tv started getting panel problems a month after the warranty ended and they wanted to charge me more to fix it than what I paid for the tv originally.

    So yes, no more Samsung for me.
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  14. #14

    Default

    Yup just stop buying Samsung and avoid the disappointment.

    If itís not questionable quality like this to begin with then it just barely lasts out do warranty.

    Definitely donít buy one without an extended warranty.

  15. #15

    Default

    Thank you so much for posting this. I was just about to pull the trigger on a 55MU7000 too. Guess I will have to keep looking.

    What else can you guys recommend in this price range? Hisense 55M7000UWG looks good, but I heard the Hisense smart interface sucks compared to Samsung...

    We seem to have very limited options in this country.

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