Join us now. It is free, and it takes less than 1 minute to register.
Register now
Subscribe to our daily newsletter. It is free, and it comes with many benefits.


+ Reply to Thread
Results 1 to 3 of 3

Thread: My Telkom ADSL is hijacked

  1. #1

    Default My Telkom ADSL is hijacked

    For a month now I have been unable to connect to the internet using ADSL.

    I have logged faults three times and they are cleared without anyone ever calling me or visiting my house.

    The data usage on my ADSL line keeps going up. That means another line is using my ADSL data. It can only be one of two things, incompetence or corruption.

  2. #2

    Default

    It might be your adsl data details was stolen or password was easily guessed.

    Can you do the following:
    1. Reset ADSL data password(Telkom support will able to reset and sms you new details)
    2. Make sure you change WiFi password,
    3. Restrict external connection to router,
    4. Add admin password to access router,
    5. Reenter your Adsl details you got from sms on router
    6. Go online and set a complex password
    7. Reenter complex password and Save/Flush.
    8. Reboot Router
    9. Connect Wifi devices and PC to router.

    You should be able to connect.

  3. #3
    Grandmaster
    Join Date
    Dec 2004
    Location
    Johannesburg
    Posts
    2,655

    Default

    Quote Originally Posted by punungwe View Post
    The data usage on my ADSL line keeps going up. That means another line is using my ADSL data. It can only be one of two things, incompetence or corruption.
    It's so easy to check...

    https://customerportal.telkomsa.net/portal/overview/

    Put your username and password in there and log in. At the bottom it says "Current Open Connections" and you can see what line is using your account. No need to speculate.

    And if you see someone is using your account, you can even change the password - No need to contact the police! https://online.telkomsa.net/pmt/

    Cool , eh ?

+ Reply to Thread

Similar Threads

  1. Replies: 137
    Last Post: 02-08-2010, 02:05 PM
  2. Changing from a 384/3g Telkom adsl/isp to Telkom adsl & Mweb ISP
    By Lessir in forum ADSL and VDSL ISP Discussions
    Replies: 1
    Last Post: 21-06-2010, 02:29 PM
  3. Telkom Rant - Drop ADSL Speed/Move ADSL Line/Drop ADSL Cap
    By Nocturne in forum CPA, Telecoms Regulation and Consumerism
    Replies: 39
    Last Post: 01-06-2006, 11:04 AM
  4. Replies: 9
    Last Post: 22-10-2005, 11:40 AM
  5. Telkom account being hijacked ?
    By fading_fast in forum ADSL and VDSL Discussions
    Replies: 14
    Last Post: 18-04-2005, 08:15 AM

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •