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Thread: Telkom Customer Support Question

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    Senior Member MadCat's Avatar
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    Default Telkom Customer Support Question

    Hi

    I am an existing MWEB 8MB Uncapped subscriber and currently enjoying the service I am receiving. I have however recently seen that Telkom has a 10MB Uncapped option + Line Rental for R16 cheaper then I am currently paying. It might not seem like much, however I also see Telkom have the Entertainment Addon for R99 where streaming is not added towards ones cap. Now for my question, has Telkoms support services improved at all? I know I had a nightmare of a time when I tried get a landline for my ADSL, however how are the rest of their services? Should I just stick with MWEB and keep my sanity?

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    If you want to keep your health and sanity, don't touch telkom with a 9 foot pole...

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    Quote Originally Posted by xefor View Post
    If you want to keep your health and sanity, don't touch telkom with a 9 foot pole...
    I have been a Telkom customer since ISDN and I still regard myself as sane.

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    Quote Originally Posted by HendrieV View Post
    I have been a Telkom customer since ISDN and I still regard myself as sane.
    You are lucky. I am a business telkom customer and I am just about to blow my brains out.

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    They have been quick to answer phone calls now, but that doesn't mean much.
    10 days with no line/adsl and noone can tell me what is going on.

    depending on who answers i get told there is a technician assigned or there still isnt a technician assigned, no idea what the actual truth is.

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