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Thread: RAIN with Afrihost problems

  1. #16

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    Quote Originally Posted by highvoltage View Post
    The IP I get almost looks like a public IP, but it's on a /24, so you wouldn't be able to route to it over the Internet.
    I am not sure what you mean? Classless routing has been around for years

  2. #17

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    Hi Guys I think the issue is with RAIN itself, since the exact same is happening with Mweb as a provider. See my post with screenshots.
    https://mybroadband.co.za/vb/showthr...once-from-Mweb

  3. #18

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    This is concerning. I've had a friend mention this to me today so I had a look on my own data usage and low and behold the same exact issues,the exact same data usage trends as my friend. With highvoltage showing exactly the same data usage trends I am sure that there is something wrong on the network.
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  4. #19
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    Ordered a LTE router from Afrihost on 22nd September. Cannot find out when it will arrive. No response to emails, phone number says "you are 45 in the queue, the waiting time is 22 mins"
    Things won are done; joy's soul lies in the doing

  5. #20
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    Quote Originally Posted by chrisc View Post
    Ordered a LTE router from Afrihost on 22nd September. Cannot find out when it will arrive. No response to emails, phone number says "you are 45 in the queue, the waiting time is 22 mins"
    Afrihost is a joke

  6. #21
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    Sent another email at 9.00 this morning. Now they blame it on the warehouse. Why will NOBODY take responsibility, its always someone else's fault?

    Phoned again. 3 mins tops, get cut off. 4 tries like that and gave up
    Things won are done; joy's soul lies in the doing

  7. #22
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    Fed up with this, am going to cancel.
    Things won are done; joy's soul lies in the doing

  8. #23
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    I am livid with Afrihost. I sent them a notice to cancel the deal and refund me

    I have been a customer for several years and called them a few weeks back to find out how I could cancel the ADSL and move over to LTE-A in a seamless fashion, from around the 1st October

    The quite clear and written instructions were to apply for the service during the last week of the month, as the router would be delivered within 5 days, and data charges would be applied from when the device was installed, which would be 1st October

    After several enquiries with Afrihost and fruitless, never-answered phone calls, PMs to the Afrihost rep, I am now told that it will be "two weeks" before the router is delivered

    This is not good enough. You would think that if you support a company for a few years, you would get treated as a valuable customer

    Quite the opposite in fact
    Things won are done; joy's soul lies in the doing

  9. #24

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    Is it possible to go OOB on the RAIN packages? Usage is depleted yet can still browse 🤔

  10. #25
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    Quote Originally Posted by daiyaan View Post
    Is it possible to go OOB on the RAIN packages? Usage is depleted yet can still browse ��
    Looks like it

    I used 119GB last month, but I see that the additional 9GB was subtracted from this month

  11. #26

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    Quote Originally Posted by Slayeruser View Post
    Looks like it

    I used 119GB last month, but I see that the additional 9GB was subtracted from this month
    So is that how their system works ? Where you go in overdraft and it gets settled following month?

  12. #27
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    So if Afrihost can't deliver the service, who should one use? I see people complaining about WebAfrica as well.
    Get superfast South African Hosting at WebHostingZone

  13. #28

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    Hi all

    I ordered my Rain package Friday, took deliver today Tuesday 10/10/17.

  14. #29
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    Quote Originally Posted by HowTo View Post
    Hi all

    I ordered my Rain package Friday, took deliver today Tuesday 10/10/17.
    Excellent! They are getting better... Good sign.

  15. #30
    Super Grandmaster RichardG's Avatar
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    Quote Originally Posted by HowTo View Post
    Hi all

    I ordered my Rain package Friday, took deliver today Tuesday 10/10/17.
    Ordered last week Wednesday, received a call on Thursday notifying me about delivery for Friday but told them for next week. Received my package today even though not within the footprint of rain able to access their service with 1 bar
    Loving technology&gadgets own a Samsung Galaxy S4, Ativ S , Apple iPad4 Cellular 64 GB, i7 ivy bridge - Porting Successful

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