Join us now. It is free, and it takes less than 1 minute to register.
Register now
Subscribe to our daily newsletter. It is free, and it comes with many benefits.

+ Reply to Thread
Results 1 to 2 of 2

Thread: Issues with Vodacom

  1. #1

    Angry Issues with Vodacom


    I need to escalate a query to management/CEO level at Vodacom, I need contact/email details, please. I am getting nowhere with the call centre. Everytime I call I am kept on hold for about 10 minutes and then get told that someone will contact me and I never get a response.

    I am having issues with my 3G account. We were charged for subscriptions going off in July. I called in and got sent an email saying that all subscriptions have been cancelled and then I got a ridiculous bill for August. I have been calling Vodacom since the beginning of September and have no luck.

    Please if someone has contact details let me have them....: mad:

  2. #2
    Join Date
    Apr 2008
    Blog Entries


    @Sharker - To resolve your problem follow these steps.
    1) Send Email to [email protected] to obtain Service Reference number.
    2) Use said Service Reference as first item in your subject in an carefully constructed email to [email protected]

    You now have a reasonable prospect to resolve your issue. This worked for my past issues.

+ Reply to Thread

Similar Threads

  1. Anyone else having issues on BBM (Vodacom)?
    By MisterBigglesworth in forum Off Topic
    Replies: 5
    Last Post: 11-09-2012, 01:24 PM
  2. Vodacom BIS issues again
    By Dolby in forum Blackberry
    Replies: 6
    Last Post: 29-09-2010, 01:14 PM
  3. Vodacom SMS issues
    By Aessa in forum Cellular: Mobile Phones, Call Contracts, Content, MMS and SMS
    Replies: 8
    Last Post: 08-09-2008, 02:10 PM
  4. Vodacom issues?
    By MainMeat in forum Vodacom Broadband and Mobile Internet | LTE, HSPA+, HSDPA, 3G, EDGE, GPRS and BIS
    Replies: 8
    Last Post: 02-07-2008, 06:29 PM
  5. Vodacom issues...
    By TigerTael in forum Vodacom Broadband and Mobile Internet | LTE, HSPA+, HSDPA, 3G, EDGE, GPRS and BIS
    Replies: 14
    Last Post: 24-08-2005, 08:35 AM



Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts