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Thread: SMTP settings for RAIN ??

  1. #1

    Angry SMTP settings for RAIN ??

    Hi everyone,

    I've migrated on RAIN LTE-A via IBURST. ( so i guess in still their customer)
    Since 01-10-2017 i cannot send emails. I DONT have an iburst email and never had one.
    What SMTP setting one is suppose to use now as to be able to send emails??

    Quick call to IBurst support and the woman tells me iburst does not support any emails anymore.... could not win there.

    SO HOW is one suppose to send emails through the RAIN network???


    thanks
    TestMate
    Get yourself an Electrical Vehicle...Save the Earth and your wallet.

  2. #2

    Default

    Quote Originally Posted by TestMate View Post
    Hi everyone,

    I've migrated on RAIN LTE-A via IBURST. ( so i guess in still their customer)
    Since 01-10-2017 i cannot send emails. I DONT have an iburst email and never had one.
    What SMTP setting one is suppose to use now as to be able to send emails??

    Quick call to IBurst support and the woman tells me iburst does not support any emails anymore.... could not win there.

    SO HOW is one suppose to send emails through the RAIN network???


    thanks
    TestMate
    Hi TestMate,

    You can use try the following SMTP on Rain:

    Server: smtp.isdsl.net
    Port: 25
    No Encryption / No Authentication

    Thanks.
    www.buzybuy.com - Your personal ISP

  3. #3

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    Quote Originally Posted by Buzybuy View Post
    Hi TestMate,

    You can use try the following SMTP on Rain:

    Server: smtp.isdsl.net
    Port: 25
    No Encryption / No Authentication

    Thanks.
    Thanks,...tried it already and no joy....The server responded: 550 relay not permitted!

    is the LTE-A and dsl same settings on IS?
    cos Iburst have no answers...
    Get yourself an Electrical Vehicle...Save the Earth and your wallet.

  4. #4

    Default

    Quote Originally Posted by TestMate View Post
    Thanks,...tried it already and no joy....The server responded: 550 relay not permitted!

    is the LTE-A and dsl same settings on IS?
    cos Iburst have no answers...
    What email account are you using.
    What does your email address end with @what.co.za ?

    Thanks.
    www.buzybuy.com - Your personal ISP

  5. #5

    Default

    Quote Originally Posted by Buzybuy View Post
    What email account are you using.
    What does your email address end with @what.co.za ?

    Thanks.
    Email receive works fine.
    It is the sending im having a problem with.

    [email protected]
    i have two websites, both are hosted by Afrihost....if this have anything to do with it.
    both not sending email from my RAIN LTE-A

    edit: just tried with MTN on my 4G phone.....same!! Is it Afrihost??

    As far as i know the sending smtp is handled by the ISP and the receiving from the hosting company.

    receive is ok...so afri should be off the hook

    send is not possible...and Iburst which suck my money every month doesn't want to know or anything to do with any emails according to their service department....

    So who is responsible for this lack of service?
    Last edited by TestMate; 02-10-2017 at 06:09 PM.
    Get yourself an Electrical Vehicle...Save the Earth and your wallet.

  6. #6

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    Have you tried using the SMTP settings provided by Afrihost?

  7. #7
    Super Grandmaster SharkBait's Avatar
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    Default

    Try mail.crypton.co.za with your email address as the username and your email password, as the password. You might have to enable SSL/TLS and use port 587.

    If you have the cpanel details for your websites, the settings are shown there.

  8. #8

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    Quote Originally Posted by LOTR View Post
    Have you tried using the SMTP settings provided by Afrihost?
    Yes. no joy there

    tried:
    smtp.iburst.co.za (server found but not responding)
    smtp.wbs.co.za
    smtp.isdsl.net
    smtp.isgsm.net
    even the smtp.uls.co.za
    none are working

    will try the afrihost settings as per @sharkbait
    Last edited by TestMate; 03-10-2017 at 09:40 AM.
    Get yourself an Electrical Vehicle...Save the Earth and your wallet.

  9. #9

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    Weird.
    I had the same issue when I connected to RAIN. Had Iburst as the SMTP, but as I'm hosted through GoDaddy, I just changed the SMTP to secureserver.net and all was well.

  10. #10

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    Quote Originally Posted by SharkBait View Post
    Try mail.crypton.co.za with your email address as the username and your email password, as the password. You might have to enable SSL/TLS and use port 587.

    If you have the cpanel details for your websites, the settings are shown there.
    YES THIS WORKED!
    weird but THANKS SharkBait
    Get yourself an Electrical Vehicle...Save the Earth and your wallet.

  11. #11
    Super Grandmaster SharkBait's Avatar
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    It's a pleasure.

  12. #12

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    I still want to understand WHY this is happening though??

    And another side question about RAIN / Iburst :
    I tried asking Iburst to upgrade my (their) miserable 20GB package to 50GB but they are very elusive about that...the answer was "Just wait and someone will contact you about upgrades...."
    It doesn't make any business sense to me....and i really need more juice on the LTE to be able to work properly...
    Any thoughts are appreciated?

    edit: because of the above they charge me R1200 for last month overuse (+/-30GB more)
    ( i guess this makes business sense to them...but not for long...)
    Last edited by TestMate; 03-10-2017 at 01:29 PM.
    Get yourself an Electrical Vehicle...Save the Earth and your wallet.

  13. #13

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    Quote Originally Posted by TestMate View Post
    I still want to understand WHY this is happening though??

    And another side question about RAIN / Iburst :
    I tried asking Iburst to upgrade my (their) miserable 20GB package to 50GB but they are very elusive about that...the answer was "Just wait and someone will contact you about upgrades...."
    It doesn't make any business sense to me....and i really need more juice on the LTE to be able to work properly...
    Any thoughts are appreciated?

    edit: because of the above they charge me R1200 for last month overuse (+/-30GB more)
    ( i guess this makes business sense to them...but not for long...)
    Email is done via your host, it has nothing to do with your ISP.

  14. #14

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    Quote Originally Posted by TestMate View Post
    I still want to understand WHY this is happening though??

    /edit....

    edit: because of the above they charge me R1200 for last month overuse (+/-30GB more)
    ( i guess this makes business sense to them...but not for long...)
    R1200 for 30GB is a rip off...

    Mmm - when I chatted to I-Burst/RAIN a while ago (I'm on the Early.Connect package direct with I-Burst/RAIN), I was told -
    1.) There is no way that you can monitor your data usage at this stage (But I found that you can check total usage for the month on the dashboard for the router).
    2.) When the data cap is reached, it runs out and you will have no further connectivity until the start of the next month.
    3.) There is no ability to "Top Up" during the month once your data is depleted.
    4.) The above is in force until commercial packages are advised.

    Although the above related to the initial trail period which ended 31 Aug, there has been no further communication from I-Burst/RAIN as to any changes to the Early.Connect packages, so one could make the assumption that the above is still true. Not sure of your ISP and/or package arrangements.

    So, if you have nothing in writing to the contrary, then I assume you can make a case against them for providing "OOB" data contrary to your agreement cap, for not advising you that the capped amount of data has been fully utilised, for not providing you with the ability to monitor your data usage, and for not providing you with the ability to Top-up if needed. Hey, maybe if you fight it, you may get some refund?

    Just saying..

  15. #15
    Super Grandmaster SharkBait's Avatar
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    Quote Originally Posted by Thor View Post
    Email is done via your host, it has nothing to do with your ISP.
    There are quite a few people making use of the ISP's SMTP servers... Let me put it this way, many lazy techies still use it, as they don't always know the users' password or are just plain lazy, so they use the ISP's SMTP Server, as a quick solution.

    Time is money and more calls = money. Been there, got the T-Shirt.

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