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Thread: Axxess

  1. #1
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    Default Axxess

    I'm not even sure where to post this, but since I came across the Axxess person on this forum, I hope there would be a response.

    Please explain to me why I experience a dip in my Internet speed every night from about 10pm? Sometimes there is a complete disconnection and a reconnect after a few minutes, but it is almost impossible to work after 10pm at night. What's happening?

    Ping: 21ms
    Download: 0.55Mbps
    Upload: 0.39Mbps

    Just tested this and it is atrocious. I cannot even open a post on FB.

    The query can be forwarded to whichever thread you feel like, but you have sent me a message to please post, so I'm posting.

    As for phoning the Axxess helpdesk - I can do that, but then nobody else will learn why this is happening

  2. #2
    Axxess Representative The Axxess Lady's Avatar
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    Default

    Quote Originally Posted by Tantra View Post
    I'm not even sure where to post this, but since I came across the Axxess person on this forum, I hope there would be a response.

    Please explain to me why I experience a dip in my Internet speed every night from about 10pm? Sometimes there is a complete disconnection and a reconnect after a few minutes, but it is almost impossible to work after 10pm at night. What's happening?

    Ping: 21ms
    Download: 0.55Mbps
    Upload: 0.39Mbps

    Just tested this and it is atrocious. I cannot even open a post on FB.

    The query can be forwarded to whichever thread you feel like, but you have sent me a message to please post, so I'm posting.

    As for phoning the Axxess helpdesk - I can do that, but then nobody else will learn why this is happening
    Hi Tantra, please email your account details to [email protected] so I may look into this. Thank you.
    Axxess - a really cool ISP
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  3. #3
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    Default

    Quote Originally Posted by Tantra View Post
    Please explain to me why I experience a dip in my Internet speed every night from about 10pm? Sometimes there is a complete disconnection and a reconnect after a few minutes, but it is almost impossible to work after 10pm at night.
    Can be one of two things:

    1) Congested exchange in your area at those times.
    2) Line fault

    But I definitely think its 1 !
    Never let a computer know you're in a hurry!

  4. #4
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    Default

    Here you can check the adsl if its the line or AXXESS

    here are the credentials

    Username : [email protected]

    Password:username

  5. #5
    Super Grandmaster mister's Avatar
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    Default

    Quote Originally Posted by vega.eu View Post
    Here you can check the adsl if its the line or AXXESS
    here are the credentials
    Username : [email protected]
    Password:username
    Bandwidth depleted in 3,2,1

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