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Thread: Dial rules for Yeastar S20 PABX

  1. #1

    Default Dial rules for Yeastar S20 PABX

    Hi Guys,

    Hopefully someone can help me out here. I have a client with a S20 PABX and 7 Extensions all running on Yeahlink T40P Sip phones and using a SIP provider for dialout and analoque lines for there incoming calls. I am having an isseu where they cannot dialout certian numbers like.

    016 XXXXXX
    079 XXXXXX
    087 XXXXXX

    My dialout rule is defined as just a . Is there a special pattern I need to specify for these numbers to work? Sorry I know this is probably a newbie question but I only got into selling VOIP to my customer last year.

    Your help would be greatly appreciated.


  2. #2


    That rule should work fine.
    Try X. to start with. Others might have better insight on this though.

  3. #3
    Senior Member
    Join Date
    Feb 2004
    National Bank of Zuma


    Agree with the above, try X.

    If that doesn't work, check the logs. Try SSH onto the S20 and run
    asterisk -r  -vvvvv
    to see what's going on, make a call to one of the numbers that doesn't work. (best to do this with nobody else making/receiving calls)

  4. #4


    Hi Jan,

    Have you tested the numbers from another source like your mobile ? It makes no sense that only certain number are not dialed especially with the the outbound rule you have set, I usually set three rules XXXXXXXXXX, 00., and service numbers 1021[7-9]

    With the . rule it could also be digit time out, so if the user is a slow dialer the call could be executed while they are still dialing the number

  5. #5


    You can also force the calls over the incoming Telkom lines to see if they work...Perhaps your VOIP provider can assist with a log or a hangup cause. Are other number working? If nothing is routing I would be looking at codecs or nats.


  6. #6


    Thank you for the prompt reply. I am going to test all of this today and revert back. If I force them onto their analogue lines it seems to be working fine.

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