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Thread: Cancelled Telkom Line With Afrihost

  1. #1
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    Default Cancelled Telkom Line With Afrihost

    Hi Guys,

    So I cancelled my line with Afrihsot and they have the ref that they have transferred it back to Telkom.

    Telkom says the only way to cancel their line is through this online portal

    https://apps.telkom.co.za/iam/user/myprofile

    However, when it asks me to select an account I dont see mine.

    Anyone done this recently ?
    #CFC

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    Default

    Have a look at http://www.telkom.co.za/today/media/...n_form_F_2.PDF

    IIRC you can also phone 10210 (Billing) and ask for a cancellation form to be emailed to you if you can't find the option online.

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    Default

    Also, if your account doesn't appear you should see an option to link it. For me I could do this at https://selfservice.telkom.co.za/digital/account/

    Screenshot: https://imgur.com/a/ut0jqsU

    Hope this helps.

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