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Thread: Telkom site top up (cant retrieve acc data)

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    Default Telkom site top up (cant retrieve acc data)

    Anyone having trouble at the moment connecting into telkom to change spend limit or top up?
    "How do you keep an ANC official sober?
    You ask them to run a piss-up in a brewery."
    Bruce Gorton, TheTimes

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    Quote Originally Posted by Sneeky View Post
    Anyone having trouble at the moment connecting into telkom to change spend limit or top up?
    if you are using ONNET Secure on the old Telkom Login you should rather register on the new service portal i was also not able to view my data available and the other account data. i phoned Telkom 081 180 was advised to register on the new portal and i was able to top up. are you using "unrestricted" APN on your device? are you using Huawei B315?

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    Hi and thanks
    Im on lte B593 router

    I just wanted to change my spend limit to get some more data.
    I logged into the old and new portal, it shows data left and stuff but when i want to access the manage tab or spend limit it fails to bring up the info so I can make the change in order to purchase.

    Done it many times before, just wondering if the site is have a 'moment' right now.

    I only have 3gb left so will phone Telkom if it doesn't come right in the next hour or so.
    "How do you keep an ANC official sober?
    You ask them to run a piss-up in a brewery."
    Bruce Gorton, TheTimes

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    Quote Originally Posted by Sneeky View Post
    Hi and thanks
    Im on lte B593 router

    I just wanted to change my spend limit to get some more data.
    I logged into the old and new portal, it shows data left and stuff but when i want to access the manage tab or spend limit it fails to bring up the info so I can make the change in order to purchase.

    Done it many times before, just wondering if the site is have a 'moment' right now.

    I only have 3gb left so will phone Telkom if it doesn't come right in the next hour or so.
    Are you accessing it from a windows PC ? If so try and clear all Telkom cookies.
    I never apologise. Im sorry, thats just the way I am.

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    Tried phone app, pc and my telkom usb dongle (different sim), nojoy.

    Phoned telkom, they said there is an issue and the engineers are working on it, not even they can change my spend limit or load data on my account.

    Also does not now how long it will take to sort.

    Looks like I may be out of data luck.
    "How do you keep an ANC official sober?
    You ask them to run a piss-up in a brewery."
    Bruce Gorton, TheTimes

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    Website recharge working again, back in biznezz!
    "How do you keep an ANC official sober?
    You ask them to run a piss-up in a brewery."
    Bruce Gorton, TheTimes

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    Super Grandmaster Dan C's Avatar
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    Quote Originally Posted by Sneeky View Post
    Website recharge working again, back in biznezz!
    Good to read.
    I never apologise. Im sorry, thats just the way I am.

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